Topic: [SOLVED] Cannot verify or restore backups from cifs

[LANMonkey]

I am trying to restore my SME server from my CIFS workstation backup.  When I go to "verify workstation backup", I just get a blank page, "Verify workstation backup".  There is no feedback as to what is going on.  What is going on?  Is there a log I could check?

My CIFS share is on a Windows Home Server and I'm pretty sure I have the right settings and password.  Where can I look to see if there are errors?

[LANMonkey]

I had a problems with this before,

http://forums.contribs.org/index.php/topic,45250.msg219439.html#msg219439

That is not the problem this time.

[LANMonkey]

I just tried changing "cifs" to "nfs" and got the following error,

Code: [Select]

Verify workstation backup
Unable to mount workstation shared folder mount: wrong fs type, bad option, bad superblock on 192.168.0.247:/\users\Finch,
missing codepage or other error In some cases useful info is found in syslog - try dmesg | tail or so
Mitel Networks server 8.0
Copyright 1999-2003 Mitel Networks Corporation.
All rights reserved.

[LANMonkey]

I ran dmesg | tail and got back,

Code: [Select]

CIFS VFS: cifs_mount failed w/return code = -6
What does this mean, or where can I find out what it means?

[idp_qbn]

If found this on an Ubuntu forum: http://ubuntuforums.org/showthread.php?t=1544651

It may help.
Basically, the path given (in the example above) was in the wrong format.
Good Luck
Cheers
Ian

[chris burnat]

I ran dmesg | tail and got back,

Code: [Select]

CIFS VFS: cifs_mount failed w/return code = -6
What does this mean, or where can I find out what it means?

If you still experience this problem, please open a new bug in Bugzilla for sme8 providing as much information as you can. 
If not familiar with Bugzilla, check: http://wiki.contribs.org/Bugzilla_Help
There is a section about how to report bugs with a template.
In the meantime, I will try to replicate your issue on a testbox.
Thanks

[LANMonkey]

Well, here is what happened.  My original restored SME server was from the download for the full 8.0 version of SME.  Thinking that maybe the problem was with this version, I tried an earlier beta 6 version.  When I tried to verify the back up, I got an actual error message back and checking further I found I had left a letter of the share directory.  Whether this was the problem or not, I can't really say.  But I can say that the 8.0 version, even with the updates does not provide feeback when it cannot mount the share.  The beta 6 version could.

So, I am restored and the problem is solved.  Sorry I couldn't be more help.  I am on my way to see if I can restore my backups to the 9.0 alpha 3 version in another spare host.  The release of this version says the cifs backups are "incomplete".  We shall see what that means.

[chris burnat]

Well, here is what happened.  My original restored SME server was from the download for the full 8.0 version of SME.  Thinking that maybe the problem was with this version, I tried an earlier beta 6 version.  When I tried to verify the back up, I got an actual error message back and checking further I found I had left a letter of the share directory.  Whether this was the problem or not, I can't really say.  But I can say that the 8.0 version, even with the updates does not provide feeback when it cannot mount the share.  The beta 6 version could.

Comment:  I do not recall this, but tested this morning on freshly installed sme8 + all updates, and a cif backup to a WIN7 share works fine. Case close I suspect, I also make spelling mistakes and have to scratch my head... LOL.

So, I am restored and the problem is solved.  Sorry I couldn't be more help.  I am on my way to see if I can restore my backups to the 9.0 alpha 3 version in another spare host.  The release of this version says the cifs backups are "incomplete".  We shall see what that means.


Comment: Check Bug 7503 - Workstation Backup to CIFS does not work.  Please test and report here:
http://wiki.contribs.org/SME9.0_QA

Best.

[CharlieBrady]

But I can say that the 8.0 version, even with the updates does not provide feeback when it cannot mount the share.  The beta 6 version could.

Don't make a statement like that buried in a comment in a forum thread. Report the problem via the bug tracker.

[LANMonkey]

I am happy to report that both my updated SME 8.0 and my updated SME 9.0 alpha 3 are able to access my cifs files for purposes of verifying a backup.  I have no bugs to report.