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Bounce Mail can't receive mail [Solved]

Offline pcdoc

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Re: Bounce Mail can't receive mail [Solved]
« Reply #15 on: May 22, 2014, 05:39:02 PM »
Thanks for your entry kryptos. It will help a lot of others who ARE using 8.1 (constantly updated) but were using bulk.rhs.mailpolice.com as part of the SBLLIST.

For others who were not helping him find an answer, but just pointing out he should have upgraded a while ago, yes you are right, but why not help to resolve the issue FIRST, then chew him out for having an insecure server AFTER the fix. I am sure he, like myself would have been stressing if he was getting several hundred reject emails per hour and feeling bad because you have not updated your server when it should have been would just have been exacerbating the situation.

My mail server has been rejecting mail for over 12 hours waiting for me to have the time available to track down the issue. Thankfully, I don't use mailpolice on any of my clients SBLLIST or I would be getting a lot of angry calls.

This is the third time over the years the mail server has had issues because of RBL or SBL servers going off line. I need to find the time to look into what would be required to tell qpsmtpd to ignore a server if it fails. Any ideas Charlie? or others?
There are 10 types of people in this world,
   Those that know binary, and those who don't!

Offline CharlieBrady

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Re: Bounce Mail can't receive mail [Solved]
« Reply #16 on: May 22, 2014, 07:42:11 PM »
For others who were not helping him find an answer, but just pointing out he should have upgraded a while ago, yes you are right, but why not help to resolve the issue FIRST, then chew him out for having an insecure server AFTER the fix.

I don't see anyone pointing out that he should have upgraded, until *after* I tracked down the root cause of the rejections. By that time, kryptos had already isolated the problem to SBLList. Please keep your criticisms soundly based in reality.

Offline CharlieBrady

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Re: Bounce Mail can't receive mail [Solved]
« Reply #17 on: May 22, 2014, 07:46:41 PM »
Thanks for your entry kryptos. It will help a lot of others who ARE using 8.1 (constantly updated) but were using bulk.rhs.mailpolice.com as part of the SBLLIST.

There should be no servers which are constantly updates which were using  bulk.rhs.mailpolice.com as part of the SBLLIST. The recent updates strip bulk.rhs.mailpolice.com from the list if it is found.

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This is the third time over the years the mail server has had issues because of RBL or SBL servers going off line. I need to find the time to look into what would be required to tell qpsmtpd to ignore a server if it fails. Any ideas Charlie? or others?

The problem here isn't that the SBL server went off-line. It's that it started returning bogus information, essentially adding all sender domains to the blacklist. I think the only protection against that is not use SBL servers.