SoGo unable to access users email after upgrade to 2.2.7-1

Obsolete Releases > SME 8.x Contribs

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stephdl:
Sme9 64 or 32 bit ????

What is the output of

Rpm -qa smeserver-sogo sogo

Do you can update more from epel

Yum update --enablerepo=stephdl,sogo,epel

edit : what is the window that you cannot close....is it a problem of your web browser.....can you reproduce it with another web browser

ajkeane:
64 as stated above.

sogo-2.2.7-1.centos6.x86_64
smeserver-sogo-1.1-2.el6.sme.noarch

Using username "root".
root@test.keane.co.nz's password:
Last login: Sun Aug 17 07:59:41 2014 from pc-00198.test.keane.co.nz
[root@test-server ~]# yum update --enablerepo=stephdl,sogo,epel
Loaded plugins: fastestmirror, smeserver
Loading mirror speeds from cached hostfile
* base: mirror.internode.on.net
* epel: epel.syd.au.glomirror.com.au
* smeaddons: mirror.canada.pialasse.com
* smeextras: mirror.canada.pialasse.com
* smeos: mirror.canada.pialasse.com
* smeupdates: mirror.canada.pialasse.com
* updates: mirror.rackcentral.com.au
stephdl | 1.9 kB 00:00
stephdl/primary_db | 77 kB 00:01
Setting up Update Process
Resolving Dependencies
--> Running transaction check
---> Package GeoIP.x86_64 0:1.4.8-1.el6 will be updated
---> Package GeoIP.x86_64 0:1.5.1-5.el6 will be an update
---> Package libffi.x86_64 0:3.0.5-3.2.el6 will be updated
---> Package libffi.x86_64 0:3.0.10-1 will be an update
---> Package oidentd.x86_64 0:2.0.8-1.el6.rf will be updated
---> Package oidentd.x86_64 0:2.0.8-8.el6 will be an update
---> Package perl-Razor-Agent.x86_64 0:2.85-1.el6.rf will be updated
--> Processing Dependency: perl-Razor-Agent = 2.85-1.el6.rf for package: razor-agents-2.85-1.el6.rf.x86_64
---> Package perl-Razor-Agent.x86_64 0:2.85-6.el6 will be an update
---> Package pptpd.x86_64 0:1.3.4-2.el6.sme will be updated
---> Package pptpd.x86_64 0:1.4.0-3.el6 will be an update
---> Package python-paste.noarch 0:1.7.4-2.el6 will be updated
---> Package python-paste.noarch 0:1.7.5.1-1.centos6 will be an update
---> Package python-simplejson.x86_64 0:2.0.9-3.1.el6 will be updated
---> Package python-simplejson.x86_64 0:2.5.2-1.centos6 will be an update
--> Finished Dependency Resolution
Error: Package: razor-agents-2.85-1.el6.rf.x86_64 (@anaconda-base-201406271835.x86_64/9.0)
Requires: perl-Razor-Agent = 2.85-1.el6.rf
Removing: perl-Razor-Agent-2.85-1.el6.rf.x86_64 (@anaconda-base-201406271835.x86_64/9.0)
perl-Razor-Agent = 2.85-1.el6.rf
Updated By: perl-Razor-Agent-2.85-6.el6.x86_64 (epel)
perl-Razor-Agent = 2.85-6.el6
You could try using --skip-broken to work around the problem
You could try running: rpm -Va --nofiles --nodigest
[root@test-server ~]#

If on the _64 server in SoGo I try to write and email and I then click send the email is sent but the write email pop up window does not close automatically on send I have to click close.

stephdl:
What is your webbrowser and the os that you use....not sure that smeserver-sogo is in fault

ajkeane:
The window not closing appears to be an issue in Firefox. It closes in Chrome.
I have tested this on windows 8.1 and 7. In Chrome, Firefox and I.E.

Surely this line in the sogo log says differently:
Aug 17 08:40:11 sogod [3258]: [ERROR] <0x0x7f48e564ee28[NGImap4ConnectionManager]> IMAP4 login failed:
It looks to me that I am unable to log into IMAP for some reason. Of course this is only an issue for users not admin.

nicolatiana:
From:
https://www.mail-archive.com/users@sogo.nu/msg18182.html

--- Quote ---I had the same issue. The cause 1 : a misconfigured user account (imap server wrong). After deleting this user with sogo-tool SOGo was up and running. The cause 2: IE11 connecting to SOGo lost connection and the session keep hanging. After the user cleared the cache of the IE the issue was gone.
--- End quote ---
Take a look to dovecot log too (now with FWS Dovecot2 install /val/log/dovecot/current must be populated) to see login error from imap side too.
If you try with a test server it's essential you create as close as possible to the original (an 8/32 I suppose), if not this can result a bit confusing for debugging.

I took a look to a couple of my working installs sogo.conf: the only difference is in

--- Quote ---port = 389;
--- End quote ---

instead of your

--- Quote ---port = ;
--- End quote ---
in user sources; that means a missing LDAP port.
Anymore I don't think this is relevant.

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