Obsolete Releases > SME 8.x Contribs
sending and receive email problem
janet:
ahmedsa
--- Quote ---How to get details from smtp-auth-proxy log file.
what command i write to get it
--- End quote ---
Look in server manager View log files panel
select
smtp-auth-proxy/current
or an older log file by date/name
--- Quote ---How i know there are wrong in FQDN or wrong ip address of your isp
--- End quote ---
What is your ISP name so we can check what it should be ? (ie search online or at your ISPs website)
To see what you have set, look in server manager Email panel, under the setting for
Address of Internet provider's mail server
For TPG in Australia it is
mail.tpg.com.au
ahmedsa:
Thank you for reply
but this settings of isp is not new it is before 4 year
and until now work but sometimes sending problem
and Now we discuss about the reason of problem
janet:
ahmedsa
Things can change, ISPs can make changes, there have been many occurrences mentioned in these forums over the years when ISPs have blocked access to ports etc & affected user access.
We are trying to help you discover what the problem is by looking at log file errors that give indications of where the problem is.
It can be a process of elimination.
If you do not provide us with real world answers re your server settings etc, then it is difficult to help you.
There is no point for you to keep discussing or suggesting your theoretical opinions as to why you have problems sending mail etc.
The log files have indicated a problem/error connecting to your ISPs smtp server so we need to investigate why.
Please provide the information requested.
Do you want help or not ?
ahmedsa:
Thank you for reply
OK i will follow your reply and points.
let me check and i will post what i found in log file
janet:
ahmedsa
Charlie already found something in your log file.
@4000000054f863e324e876a4 delivery 59: deferral: Connected_to_127.0.0.1_but_gree ting_failed./Remote_host_said:_451_Upstream_SMTP_server_not_available/
This indicates that you have programmed the wrong FQDN or wrong IP address for your ISP's email server.
Please tell us what your ISP's smtp server address is, look in server manager Email panel, under the setting for
Address of Internet provider's mail server
You can also find that at the root prompt by doing
config show SMTPSmartHost
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