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Multi Drop Email - Duplicates Recd

Offline brucep

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Multi Drop Email - Duplicates Recd
« on: October 22, 2015, 01:01:31 AM »
Installed V9.0, using multi drop email option. Any email that is addressed to 2 or more recipients comes twice (or 3 or 4 times if it goes to 3 or 4 addresses) Other than this strange email error server is working well. I have seen warnings on using multidrop and don't get the error emails and have used multidrop on V6 with no issues - so don't know what to try now - any assistance is appreciated. Thanks

Offline CharlieBrady

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Re: Multi Drop Email - Duplicates Recd
« Reply #1 on: October 22, 2015, 04:39:22 AM »
You need to study the full headers of the message you receive and set up a suitable 'sort header' which will identify which copy should have been delivered to which recipient.

Offline brucep

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Re: Multi Drop Email - Duplicates Recd
« Reply #2 on: October 22, 2015, 05:45:10 AM »
I have tried sort headers such as "Received" "To" "For" but with no success.
Here is a header from an email with 5 recipients - Does this show what I should be using as a sort header. Thanks

Return-Path: <lori@astrabridal.co.nz>
Delivered-To: bruce@abmail.astrabridal.co.nz
Received: (qmail 23923 invoked by alias); 14 Oct 2015 02:45:06 -0000
Delivered-To: alias-localdelivery-bruce@astrabridal.co.nz
Received: (qmail 23894 invoked by uid 453); 14 Oct 2015 02:45:05 -0000
Received: from Unknown (HELO abmail.astrabridal.co.nz) (127.0.0.200)
    by astrabridal.co.nz (qpsmtpd/0.84) with ESMTP; Wed, 14 Oct 2015 15:45:05 +1300
Delivered-To: pop3@astrabridal.co.nz
Received: from mxlegacy.sitehost.co.nz
   by abmail.astrabridal.co.nz with POP3 (fetchmail-6.3.17)
   Wed, 14 Oct 2015 15:45:05 +1300 (NZDT)
Received: from localhost (sth-mail-air [127.0.0.1])
   by mx1.sitehost.co.nz (Postfix) with ESMTP id 5DC6319C17D;
   Wed, 14 Oct 2015 15:28:48 +1300 (NZDT)
X-Spam-Flag: NO
X-Spam-Score: -2.599
X-Spam-Level:
X-Spam-Status: No, score=-2.599 tagged_above=-100 required=5
   tests=[BAYES_00=-1.9, HTML_MESSAGE=0.001, RCVD_IN_DNSWL_LOW=-0.7]
   autolearn=ham
Received: from mx1.sitehost.co.nz ([127.0.0.1])
   by localhost (mx1.sitehost.co.nz [127.0.0.1]) (amavisd-new, port 10024)
   with ESMTP id FnnCi3m03F9B; Wed, 14 Oct 2015 15:28:44 +1300 (NZDT)
Received: from smtp4.clear.net.nz (smtp4.clear.net.nz [203.97.37.64])
   by mx1.sitehost.co.nz (Postfix) with ESMTP id 0E59519C0B5;
   Wed, 14 Oct 2015 15:28:43 +1300 (NZDT)
Received: from mxin1-orange.clear.net.nz
 (lb1-srcnat.clear.net.nz [203.97.32.236])
 by smtp4.clear.net.nz (CLEAR Net Mail)
 with ESMTP id <0NW6003Q2UTCHU00@smtp4.clear.net.nz>; Wed,
 14 Oct 2015 15:28:43 +1300 (NZDT)
Received: from 203-97-207-245.dsl.telstraclear.net (HELO Lori)
 ([203.97.207.245]) by smtpin1.clear.net.nz with ESMTP; Wed,
 14 Oct 2015 15:28:28 +1300
Date: Wed, 14 Oct 2015 15:28:38 +1300
From: Lori McPherson <lori@astrabridal.co.nz>
Subject: Winstyn Cap Sleeve
To: auckland@astrabridal.co.nz, wellington@astrabridal.co.nz,
 Astra Bridal Takapuna <takapuna@astrabridal.co.nz>, hamilton@astrabridal.co.nz
Cc: bruce@astrabridal.co.nz
Message-id: <00a201d10628$09205f30$1b611d90$@astrabridal.co.nz>
MIME-version: 1.0
X-Mailer: Microsoft Outlook 14.0
Content-type: multipart/alternative;
 boundary="----=_NextPart_000_00A3_01D10695.001BCA10"
Content-language: en-nz
Thread-index: AdEGJ9NHBv66lsLOStCrmn19BGJ/lw==
X-Virus-Checked: Checked by ClamAV on astrabridal.co.nz

Offline CharlieBrady

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Re: Multi Drop Email - Duplicates Recd
« Reply #3 on: October 22, 2015, 03:36:13 PM »
I have tried sort headers such as "Received" "To" "For" but with no success.
Here is a header from an email with 5 recipients - Does this show what I should be using as a sort header.

I don't see any header which indicates which of the five recipients this message "belongs" to in the original delivery into the multidrop mailbox. In that case, I think, you need to work with the manager of that mailbox to get them to add a distringuishing header, e.g. Delivered-To:. Or you need to avoid multidrop altogether, and change the domain's DNS so that mail is delivered via SMTP.

I notice the 'Delivered-To' of 'pop3@...'. I don't understand that. Perhaps you can explain it.