Thank you everyone for your help. Since my SME server is not able to be seen from the outside I don't think the issue has to do with epls.ca issue. On the other hand I had a power outage last night and like some kind of miracle I have access to my backup page again.
I had restarted the server many times so I am not exactly sure why the power outage fixed it but it did and this is solved for now
Thanks everyone as I never felt alone with this issue and I hope one day I can help someone with their issue.
Have a great week!