Topic: Not Resolving External Mail

[Bud]

guys please can you help

upgraded from 9.1 to 9.2

internal mail is working. all users can email each other and send email to external addresses without any issues.

i do receive external mail from a catchall account however NO email from the external catchall goes to any of the users on the mail server

i have noticed that it seems to download mail from the catchall account but does not empty the catchall account

what to do?

[Stefano]

you're here enough to know that "it doesn't work" does not help us

take a look at your qpsmtpd's logs

[Bud]

Stefano thank you for your support

i have looked at the qpsmtpd/current log and have an example entry

2017-05-23 10:27:51.383922500 15281 dispatching MAIL FROM:<stuart@labour.com> SIZE=98559
2017-05-23 10:27:51.384193500 15281 250 <stuart@labour.com>, sender OK - how exciting to get mail from you!
2017-05-23 10:27:51.384297500 15281 dispatching RCPT TO:<hr@mysmeserver.com>
2017-05-23 10:27:51.384434500 15281 450 No plugin decided if relaying is allowed
2017-05-23 10:27:51.384568500 15281 dispatching RSET
2017-05-23 10:27:51.384609500 15281 250 OK

another one

2017-05-23 10:50:02.655633500 16698 250 OK
2017-05-23 10:50:03.060225500 16698 dispatching MAIL FROM:<esmerelda.stevens@easypay.com> SIZE=74076
2017-05-23 10:50:03.060485500 16698 250 <esmerelda.stevens@easypay.com>, sender OK - how exciting to get mail from you!
2017-05-23 10:50:03.060586500 16698 dispatching RCPT TO:<idpr@mysmeserver.com>
2017-05-23 10:50:03.060725500 16698 450 No plugin decided if relaying is allowed
2017-05-23 10:50:03.060854500 16698 dispatching RSET
2017-05-23 10:50:03.060914500 16698 250 OK
2017-05-23 10:50:03.523900500 16698 dispatching MAIL FROM:<3c7d50b1-5ee0-4d62-8d14-7ceac9aa7e23@smtp2.com> SIZE=16997

when i look at the hr email the mail is not being received in outlook

[Daniel B.]

You likely have an old version of smeserver-wbl installed and/or custom templates in /etc/e-smith/templates-custom/var/service/qpsmtpd. You should either remove or upgrade smeserver-wbl. And remove any custom templates for qpsmtpd

[Stefano]

Stefano thank you for your support

i have looked at the qpsmtpd/current log and have an example entry

2017-05-23 10:27:51.383922500 15281 dispatching MAIL FROM:<stuart@labour.com> SIZE=98559
2017-05-23 10:27:51.384193500 15281 250 <stuart@labour.com>, sender OK - how exciting to get mail from you!
2017-05-23 10:27:51.384297500 15281 dispatching RCPT TO:<hr@mysmeserver.com>
2017-05-23 10:27:51.384434500 15281 450 No plugin decided if relaying is allowed
2017-05-23 10:27:51.384568500 15281 dispatching RSET
2017-05-23 10:27:51.384609500 15281 250 OK

another one

2017-05-23 10:50:02.655633500 16698 250 OK
2017-05-23 10:50:03.060225500 16698 dispatching MAIL FROM:<esmerelda.stevens@easypay.com> SIZE=74076
2017-05-23 10:50:03.060485500 16698 250 <esmerelda.stevens@easypay.com>, sender OK - how exciting to get mail from you!
2017-05-23 10:50:03.060586500 16698 dispatching RCPT TO:<idpr@mysmeserver.com>
2017-05-23 10:50:03.060725500 16698 450 No plugin decided if relaying is allowed
2017-05-23 10:50:03.060854500 16698 dispatching RSET
2017-05-23 10:50:03.060914500 16698 250 OK
2017-05-23 10:50:03.523900500 16698 dispatching MAIL FROM:<3c7d50b1-5ee0-4d62-8d14-7ceac9aa7e23@smtp2.com> SIZE=16997

when i look at the hr email the mail is not being received in outlook

you are welcome

in any case, you already had the answer from Daniel

next time:
- first of all, take a look at your logs.. 99.999% all you need is there
- find the error message
- use it here, as search key

and.. et voilà: https://forums.contribs.org/index.php/topic,53023.0.html

[Bud]

Stefano and Daniel B. thank you very much

Daniel B. how did you know it was an old version of smeserver-wbl

how did you know?

amazing, all is working after i removed smeserver-wbl

please tell as i do not see where it says that in the logs

sorry for the noob question 

[Stefano]

Daniel B. how did you know it was an old version of smeserver-wbl
how did you know?

something called experience, I guess

amazing, all is working after i removed smeserver-wbl

you don't need to remove it, just update it with

Code: [Select]

yum --enablerepo=smecontribs update smeserver-wbl


sorry for the noob question 

there are no "noob" questions..

[Stefano]

moving to SME9.x Contribs

[janet]

Bud

Daniel B. how did you know it was an old version of smeserver-wbl
how did you know?

If you read the thread Stefano pointed out to you, you see this is an issue that has already been identified a month ago.
So in all probability Daniels familiarity with sme server & previous problem solving gave him a "heads up" to identify your problem also, call it an "educated guess" or more likely "I am pretty sure I know what the problem is here", I suppose.

[Bud]

janet, Stefano and Daniel B. what can i say.

i only work with the best

thank you very much 

[Jean-Philippe Pialasse]

janet, Stefano and Daniel B. what can i say.

i only work with the best

thank you very much 

Next time you can find information and save you time on the wikiin the new release wiki page, there is usually a known issue section : https://wiki.contribs.org/SME_Server:9.2#Known_issues_when_upgrading_from_previous_SME9.x

[Bud]

thank you Jean-Philippe Pialasse for the info

SME SERVER 9.2 64Bit

i can receive internal mail including mail is resolving from external catchall however NO mail is being delivered outside my lan to external mail accounts 

-----------------------------------------------------------

2017-05-30 09:02:11.726820500 11860 Accepted connection 0/40 from 192.0.0.199 / pc-00199.mysmeserver.com
2017-05-30 09:02:11.726883500 11860 Connection from pc-00199.mysmeserver.com [192.0.0.199]
2017-05-30 09:02:11.811656500 11860 (connect) relay: pass, octet match in relayclients (192.0.0.)
2017-05-30 09:02:11.811766500 11860 220 smemail.mysmeserver.com ESMTP
2017-05-30 09:02:11.813279500 11860 dispatching EHLO SEC30CDA7A27675
2017-05-30 09:02:11.813707500 11860 250-mysmeserver.com Hi pc-00199.mysmeserver.com [192.0.0.199]
2017-05-30 09:02:11.813717500 11860 250-PIPELINING
2017-05-30 09:02:11.813728500 11860 250-8BITMIME
2017-05-30 09:02:11.813739500 11860 250-SIZE 50000000
2017-05-30 09:02:11.813749500 11860 250 STARTTLS
2017-05-30 09:02:11.814654500 11860 dispatching MAIL FROM:<scanner@mysmeserver.com>
2017-05-30 09:02:11.814978500 11860 (mail) naughty: pass
2017-05-30 09:02:11.815028500 11860 (mail) badmailfrom: skip, relay client
2017-05-30 09:02:11.815084500 11860 250 <scanner@mysmeserver.com>, sender OK - how exciting to get mail from you!
2017-05-30 09:02:11.815512500 11860 dispatching RCPT TO:<pamelaw@mysmeserver.com>
2017-05-30 09:02:11.815659500 11860 (rcpt) badrcptto: skip, relay client
2017-05-30 09:02:11.815695500 11860 (rcpt) rcpt_ok: skip, relay client
2017-05-30 09:02:11.815746500 11860 250 <pamelaw@mysmeserver.com>, recipient ok
2017-05-30 09:02:11.816084500 11860 dispatching DATA
2017-05-30 09:02:11.816173500 11860 354 go ahead
2017-05-30 09:02:11.836963500 11860 spooling message to disk
2017-05-30 09:02:11.875390500 11860 (data_post_headers) dkim: skip, DKIM not configured for mysmeserver.com
2017-05-30 09:02:11.887166500 11860 (data_post) bogus_bounce: pass, not a null sender
2017-05-30 09:02:11.887225500 11860 (data_post) headers: skip, relay client
2017-05-30 09:02:11.887262500 11860 (data_post) naughty: pass
2017-05-30 09:02:11.912830500 11860 (queue) logging::logterse: ` 192.0.0.199   pc-00199.mysmeserver.com   SEC30CDA7A27675   <scanner@mysmeserver.com>   <pamelaw@mysmeserver.com>   queued      <15719116.51.1496127560806.JavaMail.root@SEC30CDA7A27675>   
2017-05-30 09:02:11.913678500 11861 (queue) queue::qmail_2dqueue: (for 11860) Queuing to /var/qmail/bin/qmail-queue
2017-05-30 09:02:12.264009500 11860 250 Queued! 1496127732 qp 11861 <15719116.51.1496127560806.JavaMail.root@SEC30CDA7A27675>
2017-05-30 09:02:12.264525500 11860 dispatching QUIT
2017-05-30 09:02:12.264633500 11860 221 mysmeserver.com closing connection. Have a wonderful day.
2017-05-30 09:02:12.264653500 11860 click, disconnecting
2017-05-30 09:02:12.719782500 9341 cleaning up after 11860
2017-05-30 09:03:05.337661500 11907 Accepted connection 0/40 from 192.0.0.215 / pc-00215.mysmeserver.com
2017-05-30 09:03:05.337715500 11907 Connection from pc-00215.mysmeserver.com [192.0.0.215]
2017-05-30 09:03:05.422448500 11907 (connect) relay: pass, octet match in relayclients (192.0.0.)
2017-05-30 09:03:05.422546500 11907 220 smemail.mysmeserver.com ESMTP
2017-05-30 09:03:05.431971500 11907 dispatching EHLO intakepc
2017-05-30 09:03:05.432411500 11907 250-mysmeserver.com Hi pc-00215.mysmeserver.com [192.0.0.215]
2017-05-30 09:03:05.432420500 11907 250-PIPELINING
2017-05-30 09:03:05.432431500 11907 250-8BITMIME
2017-05-30 09:03:05.432443500 11907 250-SIZE 50000000
2017-05-30 09:03:05.432453500 11907 250 STARTTLS
2017-05-30 09:03:05.433187500 11907 dispatching STARTTLS
2017-05-30 09:03:05.433225500 11907 220 Go ahead with TLS
2017-05-30 09:03:05.447730500 11907 (unrecognized_command) tls: TLS setup returning
2017-05-30 09:03:06.919988500 11907 dispatching EHLO intakepc
2017-05-30 09:03:06.921025500 11907 250-mysmeserver.com Hi pc-00215.mysmeserver.com [192.0.0.215]
2017-05-30 09:03:06.921065500 11907 250-PIPELINING
2017-05-30 09:03:06.921120500 11907 250-8BITMIME
2017-05-30 09:03:06.921184500 11907 250-SIZE 50000000
2017-05-30 09:03:06.921232500 11907 250 AUTH PLAIN LOGIN
2017-05-30 09:03:06.925362500 11907 dispatching AUTH LOGIN
2017-05-30 09:03:06.925979500 11907 334 VXNlcm5hbWU6
2017-05-30 09:03:06.926513500 11907 334 UGFzc3dvcmQ6
2017-05-30 09:03:06.929263500 11907 (auth-login) auth::auth_cvm_unix_local: pass: authentication for: intake
2017-05-30 09:03:06.929532500 11907 235 LOGIN authentication successful for intake - auth success for intake
2017-05-30 09:03:06.941547500 11907 dispatching MAIL FROM: <intake@mysmeserver.com>
2017-05-30 09:03:06.942726500 11907 (mail) naughty: pass
2017-05-30 09:03:06.942930500 11907 (mail) badmailfrom: skip, relay client
2017-05-30 09:03:06.943166500 11907 250 <intake@mysmeserver.com>, sender OK - how exciting to get mail from you!
2017-05-30 09:03:06.944058500 11907 dispatching RCPT TO: <sandrag@mysmeserver.com>
2017-05-30 09:03:06.944730500 11907 (rcpt) badrcptto: skip, relay client
2017-05-30 09:03:06.944885500 11907 (rcpt) rcpt_ok: skip, relay client
2017-05-30 09:03:06.945097500 11907 250 <sandrag@mysmeserver.com>, recipient ok
2017-05-30 09:03:06.945490500 11907 dispatching DATA
2017-05-30 09:03:06.945572500 11907 354 go ahead
2017-05-30 09:03:06.953657500 11907 spooling message to disk
2017-05-30 09:03:06.970520500 11907 (data_post_headers) dkim: skip, DKIM not configured for mysmeserver.com
2017-05-30 09:03:06.978032500 11907 (data_post) bogus_bounce: pass, not a null sender
2017-05-30 09:03:06.978090500 11907 (data_post) headers: skip, relay client
2017-05-30 09:03:06.978126500 11907 (data_post) naughty: pass
2017-05-30 09:03:06.984107500 11907 (queue) logging::logterse: ` 192.0.0.215   pc-00215.mysmeserver.com   intakepc   <intake@mysmeserver.com>   <sandrag@mysmeserver.com>   queued      <000001d2d913$0aaa88c0$1fff9a40$@mysmeserver.com>   
2017-05-30 09:03:06.984964500 11916 (queue) queue::qmail_2dqueue: (for 11907) Queuing to /var/qmail/bin/qmail-queue
2017-05-30 09:03:07.333996500 11907 250 Queued! 1496127787 qp 11916 <000001d2d913$0aaa88c0$1fff9a40$@mysmeserver.com>
2017-05-30 09:03:09.835964500 11907 dispatching QUIT
2017-05-30 09:03:09.836420500 11907 221 mysmeserver.com closing connection. Have a wonderful day.
2017-05-30 09:03:09.836684500 11907 click, disconnecting
2017-05-30 09:03:10.337624500 9341 cleaning up after 11907

--------------------------------------------------------------------------

i have uninstalled smeserver-wbl, smeserver-mailstats and isoqlog

did a signal-event post-upgrade and signal-event reboot

no email being delivered outside of lan
what to do? 

[Daniel B.]

If the emails you send to the outside are not delivered, you need to look at /var/log/qmail/current to understand what's happening

[Bud]

Thank you Daniel B.

qmail current

---------------------------------------------

@40000000592d2e8a08f1aa4c delivery 4884: deferral: 169.1.1.77_does_not_like_recipient./Remote_host_said:_451_Temporary_local_problem_-_please_try_later/Giving_up_on_169.1.1.77./
@40000000592d2e8a08f1d544 status: local 0/20 remote 19/20
@40000000592d2e8a08f242a4 starting delivery 4904: msg 5511284 to remote rayofsun19@yahoo.com
@40000000592d2e8a08f24a74 status: local 0/20 remote 20/20
@40000000592d2e980e8648dc delivery 4885: deferral: 169.1.1.77_does_not_like_recipient./Remote_host_said:_451_Temporary_local_problem_-_please_try_later/Giving_up_on_169.1.1.77./
@40000000592d2e980e8677bc status: local 0/20 remote 19/20
@40000000592d2e980e86f0d4 starting delivery 4905: msg 5511284 to remote mr_wood_row@yahoo.com
@40000000592d2e980e872784 status: local 0/20 remote 20/20
@40000000592d2e980edfea2c delivery 4886: deferral: 169.1.1.77_does_not_like_recipient./Remote_host_said:_451_Temporary_local_problem_-_please_try_later/Giving_up_on_169.1.1.77./
@40000000592d2e980ee01524 status: local 0/20 remote 19/20
@40000000592d2e980ee08284 starting delivery 4906: msg 5511284 to remote southernangle068@yahoo.com
@40000000592d2e980ee08a54 status: local 0/20 remote 20/20
@40000000592d2e980efbde6c delivery 4887: deferral: 169.1.1.77_does_not_like_recipient./Remote_host_said:_451_Temporary_local_problem_-_please_try_later/Giving_up_on_169.1.1.77./
@40000000592d2e980efc4fb4 status: local 0/20 remote 19/20
@40000000592d2e980efca5a4 starting delivery 4907: msg 5511284 to remote ddorney@localnet.com
@40000000592d2e980efcad74 status: local 0/20 remote 20/20
@40000000592d2e9d1ef8d734 delivery 4888: deferral: 169.1.1.77_does_not_like_recipient./Remote_host_said:_451_Temporary_local_problem_-_please_try_later/Giving_up_on_169.1.1.77./
@40000000592d2e9d1ef8eea4 status: local 0/20 remote 19/20
@40000000592d2e9d1ef8f674 delivery 4889: deferral: 169.1.1.77_does_not_like_recipient./Remote_host_said:_451_Temporary_local_problem_-_please_try_later/Giving_up_on_169.1.1.77./
@40000000592d2e9d1ef90614 status: local 0/20 remote 18/20
@40000000592d2e9d1f029f1c starting delivery 4908: msg 5511282 to remote holtsrus@aol.com
@40000000592d2e9d1f02aad4 status: local 0/20 remote 19/20
@40000000592d2e9d1f02b2a4 starting delivery 4909: msg 5511282 to remote jessicastar72@yahoo.com
@40000000592d2e9d1f02ba74 status: local 0/20 remote 20/20

--------------------------------------------------------------------------

any ideas ?

[Stefano]

who is 169.1.1.77?

[Daniel B.]

There's no evidence of any problem on your side. You're trying to send emails to 169.1.1.77 (smtp.afrihost.co.za) which has a problem on their side. I guess the email you send to other hosts are OK.

[Bud]

thank you Daniel B.

can i set my " SMTP proxy status = Disabled "

i am using another outgoing smtp provider and am getting the following

------------------------------------------------------

2017-05-30 12:40:43.235613500 starting delivery 22096: msg 5508537 to remote marsray5@yahoo.com
2017-05-30 12:40:43.235615500 status: local 0/20 remote 20/20
2017-05-30 12:40:43.235616500 end msg 5508528
2017-05-30 12:40:43.356924500 delivery 22088: success: 196.220.59.132_accepted_message./Remote_host_said:_250_2.0.0_Ok:_queued_as_218DE7F510/
2017-05-30 12:40:43.356985500 status: local 0/20 remote 19/20
2017-05-30 12:40:43.357008500 starting delivery 22097: msg 5508537 to remote denniss8@worldnet.att.net
2017-05-30 12:40:43.357014500 status: local 0/20 remote 20/20
2017-05-30 12:40:43.362615500 delivery 22089: success: 196.220.59.132_accepted_message./Remote_host_said:_250_2.0.0_Ok:_queued_as_22E517F57B/
2017-05-30 12:40:43.362668500 status: local 0/20 remote 19/20
2017-05-30 12:40:43.362691500 starting delivery 22098: msg 5508537 to remote mlamson@yahoo.com
2017-05-30 12:40:43.362707500 status: local 0/20 remote 20/20
2017-05-30 12:40:43.399811500 delivery 22091: success: 196.220.59.132_accepted_message./Remote_host_said:_250_2.0.0_Ok:_queued_as_2E8A87F5B0/
2017-05-30 12:40:43.399875500 status: local 0/20 remote 19/20
2017-05-30 12:40:43.399939500 starting delivery 22099: msg 5508537 to remote rhonda.wunderlin@yahoo.com
2017-05-30 12:40:43.399951500 status: local 0/20 remote 20/20
2017-05-30 12:40:43.429427500 delivery 22090: success: 196.220.59.132_accepted_message./Remote_host_said:_250_2.0.0_Ok:_queued_as_2E5CA7F5A4/
2017-05-30 12:40:43.429497500 status: local 0/20 remote 19/20
2017-05-30 12:40:43.429523500 starting delivery 22100: msg 5508537 to remote rioncurtis@yahoo.com
2017-05-30 12:40:43.429526500 status: local 0/20 remote 20/20
2017-05-30 12:40:43.790434500 delivery 22099: success: 196.220.59.132_accepted_message./Remote_host_said:_250_2.0.0_Ok:_queued_as_91E587F448/
2017-05-30 12:40:43.790504500 status: local 0/20 remote 19/20
2017-05-30 12:40:43.790529500 starting delivery 22101: msg 5508537 to remote kjacky@hotmail.com
2017-05-30 12:40:43.790539500 status: local 0/20 remote 20/20
2017-05-30 12:40:43.823010500 delivery 22100: success: 196.220.59.132_accepted_message./Remote_host_said:_250_2.0.0_Ok:_queued_as_97FA57F510/
2017-05-30 12:40:43.823051500 status: local 0/20 remote 19/20
2017-05-30 12:40:43.823075500 starting delivery 22102: msg 5508537 to remote mnrce06@juno.com
2017-05-30 12:40:43.823082500 status: local 0/20 remote 20/20
2017-05-30 12:40:44.177023500 delivery 22101: success: 196.220.59.132_accepted_message./Remote_host_said:_250_2.0.0_Ok:_queued_as_F0B297F448/
2017-05-30 12:40:44.177074500 status: local 0/20 remote 19/20
2017-05-30 12:40:44.177091500 starting delivery 22103: msg 5508537 to remote sgrove24@yahoo.com
2017-05-30 12:40:44.177107500 status: local 0/20 remote 20/20
2017-05-30 12:40:44.220556500 delivery 22102: success: 196.220.59.132_accepted_message./Remote_host_said:_250_2.0.0_Ok:_queued_as_059717F510/
2017-05-30 12:40:44.220600500 status: local 0/20 remote 19/20
2017-05-30 12:40:44.220626500 starting delivery 22104: msg 5508537 to remote cenj@netscape.com
2017-05-30 12:40:44.220632500 status: local 0/20 remote 20/20
2017-05-30 12:40:44.653784500 delivery 22103: success: 196.220.59.132_accepted_message./Remote_host_said:_250_2.0.0_Ok:_queued_as_5B8947F448/
2017-05-30 12:40:44.653837500 status: local 0/20 remote 19/20
2017-05-30 12:40:44.653860500 starting delivery 22105: msg 5508537 to remote partickisaplayboy@yahoo.com
2017-05-30 12:40:44.653867500 status: local 0/20 remote 20/20
2017-05-30 12:40:44.688085500 delivery 22104: success: 196.220.59.132_accepted_message./Remote_host_said:_250_2.0.0_Ok:_queued_as_665797F510/
2017-05-30 12:40:44.688144500 status: local 0/20 remote 19/20
2017-05-30 12:40:44.688166500 starting delivery 22106: msg 5508537 to remote scott@totacc.com
2017-05-30 12:40:44.688173500 status: local 0/20 remote 20/20
2017-05-30 12:40:45.039619500 delivery 22105: success: 196.220.59.132_accepted_message./Remote_host_said:_250_2.0.0_Ok:_queued_as_CEAC37F57B/
2017-05-30 12:40:45.039664500 status: local 0/20 remote 19/20
2017-05-30 12:40:45.039694500 starting delivery 22107: msg 5508537 to remote shadowdragon6734@yahoo.com
2017-05-30 12:40:45.039739500 status: local 0/20 remote 20/20
2017-05-30 12:40:45.083809500 delivery 22106: success: 196.220.59.132_accepted_message./Remote_host_said:_250_2.0.0_Ok:_queued_as_D804F7F5A0/
2017-05-30 12:40:45.083863500 status: local 0/20 remote 19/20
2017-05-30 12:40:45.083886500 starting delivery 22108: msg 5508537 to remote sierra4783@yahoo.com
2017-05-30 12:40:45.083892500 status: local 0/20 remote 20/20
2017-05-30 12:40:45.432777500 delivery 22107: success: 196.220.59.132_accepted_message./Remote_host_said:_250_2.0.0_Ok:_queued_as_3A6E37F5A0/
2017-05-30 12:40:45.432778500 status: local 0/20 remote 19/20
2017-05-30 12:40:45.432779500 starting delivery 22109: msg 5508537 to remote peterligon@yahoo.com
2017-05-30 12:40:45.432779500 status: local 0/20 remote 20/20
2017-05-30 12:40:45.503366500 delivery 22108: success: 196.220.59.132_accepted_message./Remote_host_said:_250_2.0.0_Ok:_queued_as_45E147F5A4/
2017-05-30 12:40:45.503376500 status: local 0/20 remote 19/20
2017-05-30 12:40:45.518402500 starting delivery 22110: msg 5508539 to remote shortee2603@yahoo.com
2017-05-30 12:40:45.518403500 status: local 0/20 remote 20/20
2017-05-30 12:40:45.841241500 delivery 22109: success: 196.220.59.132_accepted_message./Remote_host_said:_250_2.0.0_Ok:_queued_as_9E04A7F5A4/
2017-05-30 12:40:45.841242500 status: local 0/20 remote 19/20
2017-05-30 12:40:45.841243500 starting delivery 22111: msg 5508539 to remote sharasfrancis@yahoo.com
2017-05-30 12:40:45.841243500 status: local 0/20 remote 20/20
2017-05-30 12:40:45.917210500 delivery 22110: success: 196.220.59.132_accepted_message./Remote_host_said:_250_2.0.0_Ok:_queued_as_AEB827F510/
2017-05-30 12:40:45.917211500 status: local 0/20 remote 19/20
2017-05-30 12:40:45.917212500 starting delivery 22112: msg 5508539 to remote nakeeshacollins@yahoo.com
2017-05-30 12:40:45.917212500 status: local 0/20 remote 20/20

------------------------------------------------------

any ideas ?

[Stefano]

well, using SME you can:
- send emails from your SME to the recipient server directly
- use a smarthost

how is configured your server?

[janet]

Bud

Not sure if this will help your situation ....

i am using another outgoing smtp provider .......

When a sending mail from your server you would typically use the smtp server of your ISP.
That way the ISP trusts who you are & will send mail on your behalf.

If your server sends via other smtp servers, then they do not necessarily have a trust relationship with you (ie with your server & its domain name & static or dynamic IP) & may not send mail on your behalf.

You can set your ISP's smtp server in server manager Email panel.

If you are confident re the bona fides of your server, then your server can send directly to any other mail server on the Internet, you do not need to go via specific smtp servers, so in that case you do not configure your ISP's smtp server (or anyone elses for that matter).

[Bud]

thank you janet

my setup is as you explained and has been like that for all my servers.

i am using the smtp server of my ISP's

i do setup my ISP's smtp server in server manager Email panel

i think my problem is that i am not patient enough 

i will wait and report back

thank you again

[Bud]

guys please can you help

i can get email to be delivered however the isp requires that i change the smtp port to port 587 with authentication

I setup the sme 9.2 server to fetch mail from the isp smtp server as example below

-------------------------------------------------

E-mail > Change e-mail delivery settings

     Address of Internet provider's mail server = smtp.isp.com
     SMTP Authentication for Internet provider = enabled
     Mail server user id = mailaccount@isp.com
     Mail server password = ispmailpassword

------------------------------------------------

How do i change the smtp port to " 587 " for the isp smtp server requirement

my local users are using ms outlook 2010 and ms outlook 2013 with the following settings

-------------------------------------------------------

Account Type = POP3
Incoming mail server = 192.168.0.10
Outgoing mail server (SMTP) = 192.168.0.10

UNDER MORE SETTINGS IN OUTLOOK
Outgoing server (SMTP) requires authentication = ENABLED
   Use same settings as my incoming mail server

Advanced
Incoming server (POP3) = 110

Outgoing server (SMTP) =25

Use the following type of encrypted connection = Auto

--------------------------------------------------------

any help greatly appreciated 

[janet]

Bud

the isp requires that i change the smtp port to port 587 with authentication

Please read the FAQ, menu tab link at top of these Forums.
See
https://wiki.contribs.org/SME_Server:Documentation:FAQ:Section04#Internet_provider.27s_outgoing_port_25_is_blocked:_How_to_set_an_alternative_outgoing_port_for_the_SMTP_server

eg
mail.mydomain.com:587

For setting up email clients this Howto is a good guide (still applicable to more recent versions of SME server)

https://wiki.contribs.org/Email_-_Setting_up_E-mail_clients_for_SME_8.0

[ReetP]

Just as an aside, and possibly OT, if your ISP has swapped over to using Office 347 1/2 then see this bug:

https://bugs.contribs.org/show_bug.cgi?id=9050

If that is the case then each user has to authenticate to the smarthost using their own email credentials.

The only way round that is to either use Koozali SME as a the SMTP server directly, or find another SMTP smarthost.