Koozali.org: home of the SME Server

Member Subscription issue

Offline TerryF

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Member Subscription issue
« on: May 29, 2022, 10:26:58 PM »
Hi fellow supporters

The very welcome subs that are paid to keep Koozali alive and paying our bills are a lifeline - Thank You.

However on occasion the system decides to be difficult when a payment is made, it is pedantic about member ids etc. When the payment is made under a  name that differs from the member name here eg PayPal name is different to Forum member ID.

A payment was made recenly, approx 48 hrs ago which hiccuped, unfortunately the system does NOT tell us what the member name used was..all we get is:

The following error occurred when processing a paid subscription
---------------------------------------------------------------
Paid subscription handler could not recover member ID

Regards,
The Koozali.org: home of the SME Server Team.

If the generous individual can private message me their ID I will update details manually..

and THANK YOU for the generous support

--
qui scribit bis legit

Offline TerryF

  • grumpy old man
  • *
  • 1,821
  • +6/-0
Re: Member Subscription issue
« Reply #1 on: May 30, 2022, 08:12:15 AM »
Some digging has worked out the who etc, THANK YOU, very very welcome..appears as though was made without wanting any acknowledgement via forum etc..can just say here how much it is appreciated. If you want your username tagged let me know via private message here otherwise we will leave well enough aalone..

Thank You again...
--
qui scribit bis legit