Topic: DNS Issue after upgrade? Maybe not

[CMCGREGOR10]

Hey everyone, looking for some assistance as I have a strange one.

After upgrading to 10.1 we are exeperincing issues with accessing my website.

Setup is server only
Website is a shopify website.

Error coming up is ERR_Name_Not_Resolved

No other changes to DNS settings internally or externally (external through wordwidedns.com)

Also thought it may be the self signed certificate causing the issue.

Looking for ideas.

Thanks

[CMCGREGOR10]

In server-manager under review config it states dns server address is the actual server ip address not the DNS server ip? When a DNS forwarder has been configured could this be the issue?

Networking Parameters
Server Mode   serveronly
Local IP address / subnet mask   192.168.130.13/255.255.255.0
Gateway   192.168.130.1
Additional local networks   192.168.130.0/255.255.255.0
DHCP server   disabled

Server names
DNS server   192.168.130.13

[TerryF]

Guessing you are on a FTTN or FTTC connection, gateway is the NBN modem/router?

Domaion Information from that Server-mnager window would also be useful

Is this your website? - https://www.oceaniacycles.com.au/

If yes no probs accessing for me.

I have same setup just with iiNet

[CMCGREGOR10]

Terry correct, the strange thing is customers on Optus cannot access.

We are on optus here but we cann access it.

Current list of domains
Domain name   Brief description   i-bay   Domain DNS servers   Modify   Remove
oceaniabikes.com.au   Oceania Bikes   Primary   Internet DNS servers   Modify   Remove
oceaniacycles.com.au   oceaniacycles.com.au   Primary   Internet DNS servers   Modify   

[TerryF]

Terry correct, the strange thing is customers on Optus cannot access.

We are on optus here but we cann access it.

So just those external on optus NBN?

https://www.oceaniabikes.com.au/ - problems not resolving

https://www.oceaniacycles.com.au/ - is good

Added: whats your forwarding in the router?

[CMCGREGOR10]

So just those external on optus NBN?

https://www.oceaniabikes.com.au/ - problems not resolving

https://www.oceaniacycles.com.au/ - is good

Yes only those external on optus having issues, mobile also

[CMCGREGOR10]

https://www.oceaniabikes.com.au/ - problems not resolving

No websites exists for this was an old domain keep only for email

[CMCGREGOR10]

Added: whats your forwarding in the router?

I don't believe any forwarding in the router.

This issue has only come up recently after upgrades to SME

[TerryF]

no worries, simple answer

So access is fine for me, as I said on iiNet FTTN, so scratch head time

So setup looks fine, suspect Mr Optus is effing about, might be gettingt hacked again - no not funny

So from my optus phone https://www.oceaniacycles.com.au/ - is resolving to a bike rental shop in Fremantle? on my PC and iiNet BNB it5 reolves to a site in Victoria

Suggest Mr Optus has a few issues

[CMCGREGOR10]

Terry, thanks that is my thoughts but putting it out to see what others may think.

[TerryF]

Tell a lie, all good, site is resolving as expected on my optus phone and my desktop..

[TerryF]

trying to do three things at once...but still then an optus issue