Topic: Help with Jabber IM blade.

[Mark Baumann-Erb]

I have the Jabber IM blade installed on my SME 5.5 box and have updated the options within the service-manager panel.  The jabberd process is running on the box with 4 threads active, yet when I attempt to make a connection using WinJab, I receive a "COMM Error Could not establish Stream.  Session Closed. (0)" error.  The /var/log/jabber/error.log shows:

20020919T15:12:10: [notice] (-internal): initializing server
20020919T15:12:38: [notice] ([HOST.DOMAIN]): bouncing a routed packet to [ID]@[HOST.DOMAIN] from 15@c2s/80D3D78: Internal Delivery Error

where [HOST.DOMAIN] and [ID] are just placeholders to protect the guilty.  I have modified the jabber.xml file to use just the host name, just the domain, and both host and domain (matching the same values within WinJab) and there is no differrence.

Here is the debug output obtained by running jabberd in the forground with the -D option:

Thu Sep 19 11:18:33 2002  mio.c:620 mio while loop, working
Thu Sep 19 11:18:33 2002  mio.c:380 _mio_accept calling accept on fd #7
Thu Sep 19 11:18:33 2002  mio.c:407 new socket accepted (fd: 15, ip: 192.168.1.7
0, port: 2981)
Thu Sep 19 11:18:33 2002  mio.c:607 mio while loop top
Thu Sep 19 11:18:33 2002  mio.c:620 mio while loop, working
Thu Sep 19 11:18:33 2002  mio.c:760 MIO read from socket 15:
Thu Sep 19 11:18:33 2002  c2s [client.c:277] pthsock_client_read called with: m:
80D5F70 flag:2 arg:80D6090
Thu Sep 19 11:18:33 2002  c2s [client.c:310] root received for 15
Thu Sep 19 11:18:33 2002  c2s [client.c:315] Recieved connection to: [HOST.DOMAIN]
Thu Sep 19 11:18:33 2002  mio.c:1054 mio_write called on x: 0 buffer: ion='1.0'?>http://etherx.jabber.org/streams' id='3D
89EAC9' xmlns='jabber:client' from='[HOST.DOMAIN]'>
Thu Sep 19 11:18:33 2002  mio.c:279 write_dump writing data: ?>http://etherx.jabber.org/streams' id='3D89EAC9' x
mlns='jabber:client' from='[HOST.DOMAIN]'>
Thu Sep 19 11:18:33 2002  mio.c:607 mio while loop top
Thu Sep 19 11:18:33 2002  mio.c:620 mio while loop, working
Thu Sep 19 11:18:33 2002  mio.c:607 mio while loop top
Thu Sep 19 11:18:33 2002  mio.c:620 mio while loop, working
Thu Sep 19 11:18:33 2002  mio.c:760 MIO read from socket 15: [ID]
Thu Sep 19 11:18:33 2002  c2s [client.c:277] pthsock_client_read called with: m:
80D5F70 flag:3 arg:80D6090
Thu Sep 19 11:18:33 2002  deliver.c:474 DELIVER 4:[HOST.DOMAIN] >[ID]
Thu Sep 19 11:18:33 2002  deliver.c:678 delivering to instance 'dnsrv'
Thu Sep 19 11:18:33 2002  deliver.c:606 delivery failed (Internal Delivery Error
)
Thu Sep 19 11:18:33 2002  log.c:116 b
ouncing a routed packet to [ID]@[HOST.DOMAIN] from 15@c2s/80D5F70: Internal De
livery Error
Thu Sep 19 11:18:33 2002  deliver.c:474 DELIVER 3:[HOST.DOMAIN] bouncing a routed packet to [ID]@[HOST.DOMAIN] f
rom 15@c2s/80D5F70: Internal Delivery Error
Thu Sep 19 11:18:33 2002  deliver.c:678 delivering to instance 'elogger'
20020919T15:18:33: [notice] ([HOST.DOMAIN]): bouncing a routed packet to [ID]@
[HOST.DOMAIN] from 15@c2s/80D5F70: Internal Delivery Error
Thu Sep 19 11:18:33 2002  deliver.c:474 DELIVER 4:c2s pe='get' id='JCOM_6'>[ID]ry>
Thu Sep 19 11:18:33 2002  deliver.c:678 delivering to instance 'c2s'
Thu Sep 19 11:18:33 2002  c2s [client.c:164] [ID]@[HOST.DOMAIN] has an active
session, delivering packet
Thu Sep 19 11:18:33 2002  c2s [client.c:167] closing down session [ID]@[HOST.DOMAIN]
at request of session manager
Thu Sep 19 11:18:33 2002  mio.c:1054 mio_write called on x: 0 buffer: ror>Disconnected
Thu Sep 19 11:18:33 2002  mio.c:279 write_dump writing data: Disco
nnected
Thu Sep 19 11:18:33 2002  c2s [client.c:277] pthsock_client_read called with: m:
80D5F70 flag:4 arg:80D6090
Thu Sep 19 11:18:33 2002  c2s [client.c:282] io_select Socket 15 close notificat
ion
Thu Sep 19 11:18:33 2002  mio_ssl.c:133 SSL Cleanup for 0
Thu Sep 19 11:18:33 2002  mio.c:366 freed MIO socket
Thu Sep 19 11:18:33 2002  mio.c:607 mio while loop top
Thu Sep 19 11:18:33 2002  mio.c:620 mio while loop, working
Thu Sep 19 11:18:33 2002  mio.c:607 mio while loop top
Thu Sep 19 11:19:20 2002  jabberd.c:255 main load check of 1.00 with 4 total thr
eads
Thu Sep 19 11:19:21 2002  usercount 0   total users
Thu Sep 19 11:20:20 2002  jabberd.c:255 main load check of 1.00 with 4 total thr
eads
Thu Sep 19 11:20:22 2002  usercount 0   total users


I was able to connect and register on the jabber.org server with my WinJab client so I do not believe that the client is at fault here.  Any assistance would be greatly appreciated.

Thanks,
Mark

[Jon Blakely]

Mark,

Are you using the Mitel supplied Jabber IM blade??

Jon

[Mark Baumann-Erb]

Jon,

Yes, this is the blade installed from Mitel.

Mark

[Rich Lafferty]

Mark,

These forums are about the free, open-source release of SME Server. Since
you've subscribed to ServiceLink, you've paid your Authorized Partner for
support; please contact them on this issue, and if necessary, they can
escalate the problem to us.

Thanks,
--Rich