Hello,
It seems that my network card is not working 100%. Sometimes the incoming internet connection is interrupted.
In the sme messages.log it says:
Dec 29 08:41:52 jarvis kernel: e1000e 0000:00:19.0 eno1: Detected Hardware Unit Hang: TDH <cc> TDT <e4> next_to_use <e4> next_to_clean <c9> buffer_info[next_to_clean]: time_stamp <1527b89ca> next_to_watch <cc> jiffies <1527b989c> next_to_watch.status <0> MAC Status <80083> PHY Status <796d> PHY 1000BASE-T Status <3800> PHY Extended Status <3000> PCI Status <10>
Dec 29 08:41:54 jarvis kernel: [1384066.200720] e1000e 0000:00:19.0 eno1: Detected Hardware Unit Hang:
Dec 29 08:41:54 jarvis kernel: [1384066.200720] TDH <cc>
Dec 29 08:41:54 jarvis kernel: [1384066.200720] TDT <e4>
Dec 29 08:41:54 jarvis kernel: [1384066.200720] next_to_use <e4>
Dec 29 08:41:54 jarvis kernel: [1384066.200720] next_to_clean <c9>
Dec 29 08:41:54 jarvis kernel: [1384066.200720] buffer_info[next_to_clean]:
Dec 29 08:41:54 jarvis kernel: [1384066.200720] time_stamp <1527b89ca>
Dec 29 08:41:54 jarvis kernel: [1384066.200720] next_to_watch <cc>
Dec 29 08:41:54 jarvis kernel: [1384066.200720] jiffies <1527ba06c>
Dec 29 08:41:54 jarvis kernel: [1384066.200720] next_to_watch.status <0>
Dec 29 08:41:54 jarvis kernel: [1384066.200720] MAC Status <80083>
Dec 29 08:41:54 jarvis kernel: [1384066.200720] PHY Status <796d>
Dec 29 08:41:54 jarvis kernel: [1384066.200720] PHY 1000BASE-T Status <3800>
Dec 29 08:41:54 jarvis kernel: [1384066.200720] PHY Extended Status <3000>
Dec 29 08:41:54 jarvis kernel: [1384066.200720] PCI Status <10>
Dec 29 08:41:54 jarvis kernel: e1000e 0000:00:19.0 eno1: Detected Hardware Unit Hang: TDH <cc> TDT <e4> next_to_use <e4> next_to_clean <c9> buffer_info[next_to_clean]: time_stamp <1527b89ca> next_to_watch <cc> jiffies <1527ba06c> next_to_watch.status <0> MAC Status <80083> PHY Status <796d> PHY 1000BASE-T Status <3800> PHY Extended Status <3000> PCI Status <10>
Dec 29 08:41:55 jarvis kernel: [1384067.212222] e1000e 0000:00:19.0 eno1: Reset adapter unexpectedly
Dec 29 08:41:55 jarvis kernel: e1000e 0000:00:19.0 eno1: Reset adapter unexpectedly
Dec 29 08:41:59 jarvis kernel: [1384070.441241] e1000e: eno1 NIC Link is Up 1000 Mbps Full Duplex, Flow Control: None
Dec 29 08:41:59 jarvis kernel: e1000e: eno1 NIC Link is Up 1000 Mbps Full Duplex, Flow Control: None
Dec 29 08:41:59 jarvis kernel: [1384071.266124] e1000e: eno1 NIC Link is Down
Dec 29 08:41:59 jarvis kernel: e1000e: eno1 NIC Link is Down
Dec 29 08:42:02 jarvis kernel: [1384074.273124] e1000e: eno1 NIC Link is Up 1000 Mbps Full Duplex, Flow Control: None
Dec 29 08:42:02 jarvis kernel: e1000e: eno1 NIC Link is Up 1000 Mbps Full Duplex, Flow Control: None
I think that the driver of the network card is not good. Base driver, installed by SME. How can I update it?
As far as I've come:
WAN:
eno1: flags=4163<UP,BROADCAST,RUNNING,MULTICAST> mtu 1500
inet ------------ netmask 255.255.255.128 broadcast --.---.--.---
ether 34:17:eb:a1:53:9c txqueuelen 1000 (Ethernet)
RX packets 131794932 bytes 111342822731 (103.6 GiB)
RX errors 0 dropped 4276 overruns 0 frame 0
TX packets 210651591 bytes 256347429783 (238.7 GiB)
TX errors 0 dropped 0 overruns 0 carrier 0 collisions 0
device interrupt 20 memory 0xf7d00000-f7d20000
lot of drop
LAN:
enp2s0: flags=4163<UP,BROADCAST,RUNNING,MULTICAST> mtu 1500
inet 192.168.8.1 netmask 255.255.255.0 broadcast 192.168.8.255
ether e8:de:27:01:4c:63 txqueuelen 1000 (Ethernet)
RX packets 213078452 bytes 256094133341 (238.5 GiB)
RX errors 0 dropped 0 overruns 0 frame 0
TX packets 128300984 bytes 110600305563 (103.0 GiB)
TX errors 0 dropped 0 overruns 0 carrier 0 collisions 0
[root@jarvis ~]# lspci | egrep -i --color 'network|ethernet'
00:19.0 Ethernet controller: Intel Corporation Ethernet Connection I217-LM (rev 04)
02:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 06)
[root@jarvis ~]# lshw -class network -short
H/W path Device Class Description
=======================================================
/0/100/19 eno1 network Ethernet Connection I217-LM
/0/100/1c.4/0 enp2s0 network RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
/1 dummy0 network Ethernet interface
[root@jarvis ~]# ethtool -i eno1
driver: e1000e
version: 3.2.6-k
firmware-version: 0.13-4
expansion-rom-version:
bus-info: 0000:00:19.0
supports-statistics: yes
supports-test: yes
supports-eeprom-access: yes
supports-register-dump: yes
supports-priv-flags: no
It's part of a home network, just a "sandbox".
Server type: dell optiplex 9020
https://www.dell.com/support/home/en-uk/product-support/product/optiplex-9020-desktop/driversWAN card:
https://ark.intel.com/content/www/us/en/ark/products/60019/intel-ethernet-connection-i217lm.htmldriver from intel:
https://www.intel.com/content/www/us/en/products/sku/60019/intel-ethernet-connection-i217lm/downloads.htmlhttps://www.intel.com/content/www/us/en/download/15084/intel-ethernet-adapter-complete-driver-pack.htmlI would like help to move forward. Is this good for me?
How can I install it?
Thank you for your answers in advance.
Hi Stavi