Topic: Primary I-bay website no longer accessible from inside or outside internet.

[JRBATM20192021]

That worked! Thank you! So that's a common bug I guess??? I thought I messed something up.....

[Jean-Philippe Pialasse]

not that common, because we were not able to find what is the original cause, but it is a bug.
the command is a workaround, it might reappear.  same command should get you out.

you might help by telling more about your server:
- servwr mode
- version
- fresh install or restored backup
- if from backup using what kind of backup
- what is the last change before you atart getting this issue ?

[JRBATM20192021]

Sorry for the delay.... Here is the information for you.

Server Mode: Server Only
Version-SME 10
Fresh install or Backup: Its the original install never been restored from a backup
Last change before issue: All I did was make a new I-bay and made a new user to use it and
set a group between the admin and the new user. The only thing I did that was unusual from an other time I made a new I-bay was I was going fast while making it because it was a last minute thing and it took several times to get all of the steps done correctly and I keep doing things incorrectly that were leading to errors which I would change to the correct way. For example I made the I-bay and the user the same name which caused an error. Then I tried to make the group with a name starting with a number which caused another error as well. So maybe that caused a problem?? It was a confusing experience so glad it wasn't totally my fault.....

[Jean-Philippe Pialasse]

Those are checks preventing things to go wrong, so i do not think it was the cause.
so not restored from a backup, this remove the main lead I had for this.

Any contrib installed? If yes what were the last installed ? This could help you list your contribs with also base packages.

Code: [Select]

rpm -qa| grep smeserver| sort

Any yum update just before it occured? You can check yum.log for that. 

[JRBATM20192021]

Sorry for the delay its been a busy week.....

Yes i have some contribs installed here is a list

smeserver-audittools-1.6.0-4.el7.sme.noarch
smeserver-clamav-2.7.0-16.el7.sme.noarch
smeserver-dovecot-1.6.0-19.el7.sme.noarch
smeserver-extrarepositories-atomic-0.1-40.noarch
smeserver-extrarepositories-centos-sclo-0.1-40.noarch
smeserver-extrarepositories-egroupware-0.1-40.noarch
smeserver-extrarepositories-elastic-0.1-40.noarch
smeserver-extrarepositories-elrepo-0.1-40.noarch
smeserver-extrarepositories-epel-0.1-40.noarch
smeserver-extrarepositories-erlang-0.1-40.noarch
smeserver-extrarepositories-freeswitch-0.1-40.noarch
smeserver-extrarepositories-fws-0.1-40.noarch
smeserver-extrarepositories-libreswan-0.1-40.noarch
smeserver-extrarepositories-node-0.1-40.noarch
smeserver-extrarepositories-okay-0.1-40.noarch
smeserver-extrarepositories-openfusion-0.1-40.noarch
smeserver-extrarepositories-pgsql-0.1-40.noarch
smeserver-extrarepositories-reetp-0.1-40.noarch
smeserver-extrarepositories-remi-ocsinventory-0.1-40.noarch
smeserver-extrarepositories-remi-roundcube-0.1-40.noarch
smeserver-extrarepositories-remi-unsafe-0.1-40.noarch
smeserver-extrarepositories-rpmfusion-0.1-40.noarch
smeserver-extrarepositories-sogo-0.1-40.noarch
smeserver-extrarepositories-spectrum2-0.1-40.noarch
smeserver-extrarepositories-springdale-0.1-40.noarch
smeserver-extrarepositories-stephdl-0.1-40.noarch
smeserver-extrarepositories-virtualbox-0.1-40.noarch
smeserver-extrarepositories-webtatic-0.1-40.noarch
smeserver-extrarepositories-xymon-0.1-40.noarch
smeserver-extrarepositories-zabbix-0.1-40.noarch
smeserver-extrarepositories-zmrepo-0.1-40.noarch
smeserver-fail2ban-0.1.18-30.el7.sme.noarch
smeserver-geoip-1.2-18.el7.sme.noarch
smeserver-horde-1.0.0-33.el7.sme.noarch
smeserver-letsencrypt-0.5-24.noarch
smeserver-locale-bg-2.6.0-17.el7.sme.noarch
smeserver-locale-da-2.6.0-17.el7.sme.noarch
smeserver-locale-de-2.6.0-17.el7.sme.noarch
smeserver-locale-el-2.6.0-17.el7.sme.noarch
smeserver-locale-es-2.6.0-17.el7.sme.noarch
smeserver-locale-et-2.6.0-17.el7.sme.noarch
smeserver-locale-fr-2.6.0-17.el7.sme.noarch
smeserver-locale-he-2.6.0-17.el7.sme.noarch
smeserver-locale-hu-2.6.0-17.el7.sme.noarch
smeserver-locale-id-2.6.0-17.el7.sme.noarch
smeserver-locale-it-2.6.0-17.el7.sme.noarch
smeserver-locale-ja-2.6.0-17.el7.sme.noarch
smeserver-locale-nb-2.6.0-17.el7.sme.noarch
smeserver-locale-nl-2.6.0-17.el7.sme.noarch
smeserver-locale-pl-2.6.0-17.el7.sme.noarch
smeserver-locale-pt-2.6.0-17.el7.sme.noarch
smeserver-locale-pt_BR-2.6.0-17.el7.sme.noarch
smeserver-locale-ro-2.6.0-17.el7.sme.noarch
smeserver-locale-ru-2.6.0-17.el7.sme.noarch
smeserver-locale-sl-2.6.0-17.el7.sme.noarch
smeserver-locale-sv-2.6.0-17.el7.sme.noarch
smeserver-locale-th-2.6.0-17.el7.sme.noarch
smeserver-locale-tr-2.6.0-17.el7.sme.noarch
smeserver-locale-zh_CN-2.6.0-17.el7.sme.noarch
smeserver-locale-zh_TW-2.6.0-17.el7.sme.noarch
smeserver-mysql-2.7.0-17.el7.sme.noarch
smeserver-php-3.0.0-44.el7.sme.x86_64
smeserver-qpsmtpd-2.7.0-11.el7.sme.noarch
smeserver-release-10.1-1.el7.sme.noarch
smeserver-remoteuseraccess-1.3-6.el7.sme.noarch
smeserver-spamassassin-2.7.0-10.el7.sme.noarch
smeserver-support-2.8.0-20.el7.sme.noarch
smeserver-yum-2.6.2-2.el7.sme.noarch

Yes a Little much 2 years ago I decided to install a mass update once when I thought I need too.

On Yum I'll check the log for sure but unless it updated on its own which it isn't suppose to it should not be updated but I'll check for sure.

[JRBATM20192021]

Okay yum.log that's the log in Server Manager Correct?

[ReetP]

Okay yum.log that's the log in Server Manager Correct?

Either via server-manager or in /var/log/yum

[JRBATM20192021]

Okay just checked again and no yum update before the issue occurred.