Charlie is correct, the dialpad FAQ or knowledge base has a list of UDP ports that need to be forwarded.
Here is a cut from their support page:
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If you have a private network, you can call someone but you can't hear them. The incoming voice packets cannot find their way to your PC without an IP address. This can be fixed.
Map the following incoming ports on the server:
UDP: 51200, 51201
TCP: 51210
If you need a trigger, use TCP: 7175 (outgoing)
There are many software/hardware solutions for routing traffic on a private network. Although they have different ways of configuring the ports, they basically work in the same way. Here are several known solutions. If you have a software/hardware solution that is not listed in here, please let us know so that we can add it.
Linux IP Masquerading (2.2.x kernel)
(Thanks to Allen Rotton and Eric Jorgensen)
If you're using a firewall, then enable the UDP: 51200, 51201, and TCP: 51210.
In your /etc/rc.d/rc.local, add the following lines and reboot:
/usr/sbin/ipmasqadm autofw -A -v -u -r udp 51200 51201 -c tcp 7175
/usr/sbin/ipmasqadm autofw -A -v -u -r tcp 51210 51210 -c tcp 7175
Also, please take a look at
http://my.ispchannel.com/~rottona/linux_dialpad.html *************
I don't think the port forwarding utilities are installed by default.
Carl