Topic: Email Problem

[paul]

Hope somebody can help me here.

I have a Domain registered with Xcalibre which has several POP3 mailboxes and some webspace as part of a package.

I am in the process of trying to bring online an SME Server (5.5, still trying to download 5.6!!!!) to act as gateway and Network/Internet/Mail server and replace the Xcalibre webspace

In previous discussionson other forums it has been suggested that I should keep the POP3 account at Xcalibre and download from there to my SME box which would then serve the email to the various different user names on my lan.

Currently the SME box is only acting as a network server and mail server as I am still waiting for my ADSL to be installed! In the setup it is however setup with my domain name in it even though it isn't visible to the web and there are no DNS servers pointing at it.

I can download mail to the server and check it's existence in webmail, but cannot for the life of me get outlook to connect to the IMAP server.

I have looked at all the obvious instructions on Mitel's website but have drawn a blank.

Anyone got any ideas what is going wrong?? I have a feeling that Outlook is getting confused between the mail server at Xcalibre (mail.mydomain.co.uk) and the mail server on the SME box (mail.mydomain.co.uk) how do I force outlook to look only within the local network for the server on the SME box

Regards

Paul

[Matt Quelch]

Hi,

On the IMAP issue, my little guess would be, how about pointing outlook to the IP address of the SME Server, rather than mail.mydomain.co.uk??

Good luck!

Matt

[Paul]

Right I have Outlook connecting directly to my SME 5.5 Server now and this works okayish, however things are still far from perfect trying to use the Insight connector.

1.  All mail is now re time stamped when it arrives in outlook with the time it is downloaded from the SME box not the time it was sent

2. When using the Insight Connector, Outlook donwloaded the same messges again and again so from a starting point of 300 messages within an hour I had 3000 either copies of the original or duplicate headers only and some with attachments that were meaningless.

HELP!!!!!!!!!

Is 1 causing 2 and if so how do I solve both problems as this is now driving me nuts

Paul

[Matt Quelch]

OK, right.

First up, Outlook. It doesn't cope all that well with IMAP. I had the same dates problem, if you download the latest patch, it should (according to Microsoft) fix it. That seems to work OK, but still leaves a few IMAP related bugs. (I've now moved over to Netscape Mail after far too many sleepless nights).

On the second question however, I'm not certain, but have seen something like it before. It happened to me (albeit only on 4 messages) and the cause was one message which was very large (20MB), the server was getting so far, then just dropping it, and starting again, each time getting as far as the 20MB message then dying.

Hope that may help!
Matt

[Steve Bush]

A time stamp issue is resolved in SME5.6.  The received time is now correctly stated.
A workaround for SME <=5.5 is to add the sent time to your Oulook view and sort on it. Of course, then you will have some new messages in the bottom of the list until you do a send/receive to bring down the headers.

I had several issues with the Insight Connector when I demo'd it and decided it wasn't compatible with SME5.5 (I haven't tested with the new IMAP version in 5.6).  One of the problems was multiple copies of mail.  Another issue was the folder layout.  Each subfolder showed up as an entirely new folder.
If you do a search for Bynari on the forums, you will probably find a few hits.

[Jeff parson]

The problem we discovered with large emails was also to do with mailing lists. The 20mb email sent to 20 people. the mail server starts sending it to the first person after 1 hour it may have sent 5 or 6 the server says i have not sent this yet and starts again. This creates a loop which keeps going. Our server also perpetuated the loop and crashed the server. We had to go to the email accounts and delete the offending email. I dont know if this helps. We are running SME 5.5 using standard email not multidrop and it works fine with Outlook.

Regards