Hi,
In order to get external email into your box you need to make sure that tcp port 25 (smtp) is open. In addition, if you want your users to be able to remotely get mail using pop3, then open port 110. If you want users to be able to browse imap mail folders, open port 143, and if you want them to be able to use Webmail, open up either port 80 (insecure webmail) or port 443 (secure version).
Note that when you open these ports on the firewall you will need to tell the firewall which machine to forward the ports to.
Hth.
Andrew.