Topic: Couldn't get aliases to work

[Benjamin]

Hi there I am new to this. I've just installed SME5.6 release but unable to get mail aliases to work. Hve tried sending mail to user@domain.com this is ok but when sent as user.name@domain it doesn't work. Have I missed out anything?

[Ron]

Benjamin wrote:

> Hi there I am new to this. I've just installed SME5.6 release
> but unable to get mail aliases to work. Hve tried sending mail
> to user@domain.com this is ok but when sent as user.name@domain
> it doesn't work. Have I missed out anything?

If you create a user in your server-manager for example:
(ffrog)  then enter the full name Fred Frog you will be able by default
to send email to ffrog@domain.com; fred.frog@domain.com ;and fred_frog@domain.com

You can then go into the pseudonyms panel and create other aliases for domain.com
and have them point to the (ffrog) account

[%sig%]

[Ray Mitchell]

> Benjamin wrote:
> Hi there I am new to this. I've just installed SME5.6 release

You should also instal the latest updates for v5.6 as there have been quite a few security fixes since the original release.

Regs
Ray

[Benjamin]

Ray n Ron, Thks I've tried both yr suggestions . And mails sent to address abc@domain.com is ok but on the other hand abc.def@domain.com still cannot come thru and its not even rejected. Also tried on SME6 release ver. When using win based mail servers ie. Kerio mail server all is ok. Plse adv as I wud like to throw away all my windows prod....they r very expensive...thks/Ben

[Ron]

Benjamin wrote:

> Ray n Ron, Thks I've tried both yr suggestions . And mails
> sent to address abc@domain.com is ok but on the other hand
> abc.def@domain.com still cannot come thru and its not even
> rejected. Also tried on SME6 release ver. When using win based
> mail servers ie. Kerio mail server all is ok. Plse adv as I wud
> like to throw away all my windows prod....they r very
> expensive...thks/Ben

Not sure I understand completely but  if "def.domain.com" is a sub-domain, I think it has to be added in the Hostnames and addresses section in your server-manager.
Add the new host name 'def" and the domain would be domain.com
I think that is how it works.

[Benjamin]

Ron, Am using domain.com
user abc@domain.com
alias abc.def@domain.com

when mail sent to abc@domain.com all is OK
but when sent to abc.def@domain.com its missing and not fwdd to admin at all
I have set alias to abc.def to user abc but still couldn't get it to work I've even reinstalled 5.6 with all updates.

Sorry to trouble u guys.any help is much appreciated.

Benjamin...Happy New Year to all ....

[Ron]

Benjamin wrote:

> Ron, Am using domain.com
> user abc@domain.com
> alias abc.def@domain.com
>
> when mail sent to abc@domain.com all is OK
> but when sent to abc.def@domain.com its missing and not fwdd
> to admin at all
> I have set alias to abc.def to user abc but still couldn't
> get it to work I've even reinstalled 5.6 with all updates.
>
> Sorry to trouble u guys.any help is much appreciated.
>
> Benjamin...Happy New Year to all ....
Ok Let's start over
Where does abc.def come from?
Ypu said abc is the user
What is the full user name? abc (1st) def (last)?
Or did you create a Pseudonym?
When I create the Pseudonym abc.def (pointing to admin)and send an external email to abc.def@mydomain.com , it come to me ok?
I am running SME 5.5 but 5.6 should function the same??

Happy 2004 to you as well.

[%sig%]

[Benjamin]

Ron,

Username: Benjamin
Real name: Benjamin Foo

e-mail - benjamin@web-fame.com ...currently working
alias created by SME benjamin.foo@web-fame.com ...currently not working
alias created by me benjamin.sj@web-fame.com ...currently not working

both aliases attached to user benjamin

did not rcvd any mail from external mail servers ie from yahoo or hotmail

local ...no problems

Any idea..n thks for reading my post..happy new year....

[Arne]

This was a strange problem. I made a test with my e-smith 5.6 making an mail account equivalent arne.test@mydomain.org. Mail sent to this mail equivalent from Hotmail had no problem to reach the post account it is pointing to. So it is true that you are free to edit your mail equivalents as you want at the e-smith 5.6

I really don't know why it shouldent work on a 6.0 version, but I believe one place to start looking wold be at the dns server arrangement, whether you use en external or an internal dns server.

Arne

[Ron]

Benjamin wrote:

>  I've just installed SME5.6 release

Hi Arne

Ben seems to be using SME 5.6 as well so your test proves that he should be able
to send to his aliases the same way you do.

Arne wrote:

> but I believe one place to start looking wold be at the dns
> server arrangement, whether you use en external or an internal
> dns server.

I agree this is an good avenue to explorer.
Happy New Year

[Chris]

If you login to a shell account on the smiffy box and type

echo "Test shell mail" | mail benjamin.foo@web-fame.com -s test

this will try and send a mail to the account.


With regards to the mail not bouncing back, check the admin mail box, see if it went there. It will also be worth checking the mail logs via the server manager.

[Benjamin]

Hi there guys ..... all is well now
What I did was downloaded another copy of SME5.6(ISO) and reinstalled again and it works now........
Many thks to all. Again thanks for being so patience with me...God bless u guys n HAPPY NEW YEAR
Ben