Topic: Web Sites in IBAYS.......Problem!

[Orville Carter]

My fellow e-smith user, Lars Thorelius, is having a most unusual problem.
Let me describe it in simple terms (Nothing in life is ever simple).

Registered Domain (not actual) www.hisdomain.com
Legal IP Address (not actual) 111.222.333.254
ISP DNS service activated and resolves www.hisdomain.com correctly from the internet.
Here is where the problem lies.

Ibays created (example: test) does NOT work as www.hisdomain.com/test
While www.hisdomain.com works from the internet without any problem
www.mydomain.com/test DOES NOT WORK!

However, using his IP address - http://111.222.333.254/test - works from the internet.
This applies to all ibays created on his system.. ALL IBAYS! Ibays are accessed only when
the ip address is used -  http://111.222.333.254/anyibay.

What are we missing here? Is this an ISP or E-Smith issue??

Thanks for any help.

[Charlie Brady]

Orville Carter wrote:

> Ibays created (example: test) does NOT work as
> www.hisdomain.com/test While www.hisdomain.com works from the
> internet without any problem www.mydomain.com/test DOES NOT
> WORK!
>
> However, using his IP address - http://111.222.333.254/test -
> works from the internet. This applies to all ibays created on
> his system.. ALL IBAYS! Ibays are accessed only when the ip
> address is used -  http://111.222.333.254/anyibay.

Does he have "www.hisdomain.com" set in the list of the configured virtual domains? Or does he have "hisdomain.com" set as the primary domain name? One of those conditions needs to be satisfied in order for ibays to be accessible.

Regards

Charlie

[Orville Carter]

Charlie,

Here is a cut from Lars's httpd.conf - actual name changed for obvious reasons.
Last night we shared and compared our httpd.conf files. His has the same structure as my httpd.conf does. Lars created the ibay called test for our testing. The response was the same. Here is the LarsThorelius cut.

NameVirtualHost 127.0.0.1

ServerName www.hisdomain.com
ServerAlias hisdomain.com *.hisdomain.com

# primary content
# primary content
DocumentRoot         /home/e-smith/files/primary/html
ScriptAlias /cgi-bin /home/e-smith/files/primary/cgi-bin
Alias       /files   /home/e-smith/files/primary/files# info ibay
(info)

[Charlie Brady]

Orville Carter wrote:

> Here is a cut from Lars's httpd.conf

I'm sorry, but that section doesn't contain the information that we need.

I'm also sorry that I'll have to limit the amount of free technical support that I can offer. As you know, Lars would receive unlimited technical support of he purchased a subscription.

From looking through relevant template, e-smith currently only supports named virtual web sites for systems configured in dedicated server-gateway mode. This would preclude modem dialup and (currently) PPPoE. There is also a per-virtual domain setting which allows access to multiple named ibays, or to just a single ibay.

I hope this proves helpful to you.

Regards

Charlie

[Noah Berlove]

I just noticed I am having the same problem -- xxx.xxx.xxx.xxx/ibay works but www.domain.com/ibay does not work.

I think the problem only begun once I created a virtual domain.  
As I recall, www.domain.com/ibay worked before I associated the ibay with a virtual domain (going to www.virtualdomain.com works fine).  Unfortunately, I am away from my server right now, so I can't double check everything.  

Noah

Orville Carter wrote:

> My fellow e-smith user, Lars Thorelius, is having a most
> unusual problem. Let me describe it in simple terms (Nothing in
> life is ever simple).
>
> Registered Domain (not actual) www.hisdomain.com Legal IP
> Address (not actual) 111.222.333.254 ISP DNS service activated
> and resolves www.hisdomain.com correctly from the internet.
> Here is where the problem lies.
>
> Ibays created (example: test) does NOT work as
> www.hisdomain.com/test While www.hisdomain.com works from the
> internet without any problem www.mydomain.com/test DOES NOT
> WORK!
>
> However, using his IP address - http://111.222.333.254/test -
> works from the internet. This applies to all ibays created on
> his system.. ALL IBAYS! Ibays are accessed only when the ip
> address is used -  http://111.222.333.254/anyibay.
>
> What are we missing here? Is this an ISP or E-Smith issue??
>
> Thanks for any help.
>
>
>
>