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DNS Error - Help!

James Hertz

DNS Error - Help!
« on: September 26, 2000, 08:41:46 PM »
Our ISP assigned us a new IP address, Subnet mask, Gateway and DNS.  I changed the relevant numbers on the E-Smith Server and rebooted, but now we are unable to access our e-mail.  The ISP confirms that the e-mail is being delivered to our server.

Other symptoms: When we try to go to our homepage with Win Internet Explorer, www.cbalaw.com, we get a dns error message, because I think it is looking at our old IP address rather than the new one.

Our e-mail programs (Outlook and Outlook express) likewise are showing an error message when trying to retrieve e-mail.

If we ping our home page, it shows a reply from the old IP number.  But if we ping it from outside our office, it shows the new IP number.

Is there some kind of dns cache in the E-Smith server that needs to be cleared?  What could this problem be?