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Legacy Forums => Experienced User Forum => Topic started by: Ralph Dorr on December 15, 2000, 09:46:11 PM

Title: POP3 connection from outside the LAN
Post by: Ralph Dorr on December 15, 2000, 09:46:11 PM

Whenever a user tries to check the POP3 server on the e-smith box from outside the LAN, we get an error message on the POP3 client as follows:

Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Account: 'mail.davis-lynch.com', Server: 'mail.davis-lynch.com', Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800CCC0F

Is this due to a security issue or is something else wrong?

What measures can we put in place to allow checking of POP3 mailboxes from outside the LAN?

Appreciate your help.

Ralph Dorr

Title: RE: POP3 connection from outside the LAN
Post by: jason on December 16, 2000, 02:02:13 AM

I hope someone is able to answer this for you.  I have been looking into how to do this for weeks.  It would help me a great deal also.  Good luck.Ralph Dorr wrote:

Title: RE: POP3 connection from outside the LAN
Post by: Gordon Rowell on December 16, 2000, 02:08:48 AM

Ralph Dorr wrote:

> [...]
> Is this due to a security issue or is something else wrong?
>
> What measures can we put in place to allow checking of POP3
> mailboxes from outside the LAN?
> [...]

I take it that you have enabled external POP access as shown in the manual?

http://www.e-smith.org/docs/manual/4.0/serverconfig.html#AEN1310

If so, you may find that some POP clients disconnect every so often,
and need a manual reconnect.

Gordon

Title: RE: POP3 connection from outside the LAN
Post by: jason on December 16, 2000, 03:08:23 AM

thanks,  I have read that part many times and this is the first time I noticed the enable pop and imap access to the public.

it must be because Im a microsoft engineer.  you take away my mouse and I'm lost..

thanks again.

Title: RE: POP3 connection from outside the LAN
Post by: Ralph Dorr on December 16, 2000, 03:52:01 AM

OK, Now I do feel braindead. I went to the site (45 minute drive) and sure enough, on the other email settings page of the e-smith-manager, there are settings for ISP mail server (the fix for relaying denied errors) and well and behold, there was a setting for POP3 and IMAP (public or private).

Once again, Thanks for a fine product.

Ralph Dorr

Title: RE: POP3 connection from outside the LAN
Post by: Gordon Rowell on December 16, 2000, 03:57:58 AM

Ralph Dorr wrote:

> OK, Now I do feel braindead. I went to the site (45 minute
> drive) and sure enough, on the other email settings page of the
> e-smith-manager, there are settings for ISP mail server (the
> fix for relaying denied errors) and well and behold, there was
> a setting for POP3 and IMAP (public or private).
>
> Once again, Thanks for a fine product.

If these are supported e-smith servers, you could contact our
support group via email or phone. Supported servers pay for further
e-smith development, so if you like it, why not register for support?

Gordon

Title: RE: POP3 connection from outside the LAN
Post by: Ralph Dorr on December 16, 2000, 04:51:16 AM

As a matter of fact, I am about to register this installation. The users are happy with it and I want to do my part to support you guys and the customer can afford it. Is there a webpage where a credit card can be taken and a registration number given. If not, it should be. It would be nice to give some added features for registration as well. You could enter the registration number into the e-smith-manager and it would enable the features. This would further entice some to register.

Thanks again and keep up the good work.

Ralph Dorr