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Legacy Forums => Experienced User Forum => Topic started by: James Shields on October 24, 2001, 07:26:04 PM
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Recently upgraded to Office XP. Multiple domains on essg 4.1.1
To have the ability to send email from each domain, an account is set up for each one. For example; user@domain1.com, user@domain2.com, user@domain3.com, etc. When Outlook checks for new mail on the essg, I am getting 3 copies of each e-mail. It appears it gets the mail from user@domain1.com, then as you would expect, checks the next account, which is user@domain2.com, which should now have no mail, as it has just been collected by the prior access to "user" account.
I have checked settings in regard to leaving copies on the server, but cannot find any problems. Finally, this only started when I upgraded from Outlook 2000 to Outlook 2002, so maybe I will also check with the wonderful Microsoft people......
Any suggestions would be appreciated.
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Fix found. Outlook 2002 has an option allowing sending from the user@domain2.com & user@domain3.com, etc, but not receiving. This will work, as mail to "user" acount will already have been retrieved when checking user@domain1.com
Only hiccup, is why did it suddenly give multiple copies. The first check of user@domain1.com should have removed all mail, hence other two checks should come back empty.
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I'm having the same exact issues - I have mulitple domains and get multiple copies of mail for single users in Outlook 2002 - is there any fix? It doesn't appear to be an issue with Outlook XP
Regards
Dave
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dave wrote:
> I'm having the same exact issues - I have mulitple domains
> and get multiple copies of mail for single users in Outlook
> 2002 - is there any fix? It doesn't appear to be an issue
> with Outlook XP
I thought "Outlook 2002" was the same product as "Outlook XP"?
Who knows, the last thing M$ would want is for full customer understanding.
G