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Legacy Forums => Experienced User Forum => Topic started by: BK on January 23, 2002, 05:46:37 AM

Title: Mails stuck in the queue
Post by: BK on January 23, 2002, 05:46:37 AM

Dear all,

My user complained to me that his customers are not receiving emails that he had send out. A check on the mail log I discovered that there are mails being queued but it has not been sent out.

My server is connected to a lease line therefore there is 24hr internet access by the server.

Can someone enlighten me what is happening? anyway i am running SME V5 with update 3.

Regards,
Beng Kwee

Title: Re: Mails stuck in the queue
Post by: Charlie on January 26, 2002, 07:06:38 PM

Can you please tell me where I'd find the mail log you speak of and what to look for? Thanks in advance.

BK wrote:
>
> Dear all,
>
> My user complained to me that his customers are not receiving
> emails that he had send out. A check on the mail log I
> discovered that there are mails being queued but it has not
> been sent out.
>
> My server is connected to a lease line therefore there is
> 24hr internet access by the server.
>
> Can someone enlighten me what is happening? anyway i am
> running SME V5 with update 3.
>
> Regards,
> Beng Kwee