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Legacy Forums => Experienced User Forum => Topic started by: Nicky on September 18, 2002, 06:27:32 PM

Title: Gateway Dialling up every 15 Minutes
Post by: Nicky on September 18, 2002, 06:27:32 PM

Hi Every One I have an E-Smith Server that is dialling up every 15 to 30 Minutes , therefore we are receiving a very huge telephone account...
I have version 5.0 . Please help...

Title: Re: Gateway Dialling up every 15 Minutes
Post by: Nathan Fowler on September 18, 2002, 10:38:07 PM

Chances are it's dialing up for a reason (Dial on demand).  I'd check your clients first to ensure they aren't:

1) Checking their external mail every X minutes
2) Using "Keep-alive" software
3) MSN or Kazaa
4) Etc...

Title: Re: Gateway Dialling up every 15 Minutes
Post by: schotty on September 20, 2002, 05:24:18 PM

this could be the result of a wrong configured DNS. Are u using DNS in your network??

Title: Re: Gateway Dialling up every 15 Minutes
Post by: nick on September 24, 2002, 10:44:55 PM

I had the same problem untill I set the modem to be on continuous during office hours 8 till 6 pm. All woks like a dream. If your hours a different put a timer on the external modem power for a quick fix.
regards
Nick