Koozali.org: home of the SME Server

Legacy Forums => Experienced User Forum => Topic started by: Aaron on June 04, 2003, 11:24:48 PM

Title: Who's found a good web based FAQ or KnowledgeBase tool?
Post by: Aaron on June 04, 2003, 11:24:48 PM

With all the juicy tidbits of E-Smith tips & techniques that appear on this forum and dozens of other sites I 'm been keeping a NOTEPAD repository of accumulated notes as I discover items applicable to my support needs but there must be a better way!

Is anyone using a web-based FAQ or Knowledge Base application that allows an admin to submit tips & techniques by category that they are happy with?

I'm currently visiting hotscripts.com and other script repositories, just wondering if anyone has an real world experience they care to share?

Thanks!

Title: Re: Who's found a good web based FAQ or KnowledgeBase tool?
Post by: guestHH on June 05, 2003, 01:01:57 AM

Hi,

I've once discussed and easy app with Ari (www.marari.net) but I can't remember the name of the web-app.

Anybody recalls this app? (needed a special port to connect to)

Regards,
guestHH

Title: Re: Who's found a good web based FAQ or KnowledgeBase tool?
Post by: Chaloner Hale on June 05, 2003, 02:00:37 AM

Try IRM at http://irm.schoenefeld.org. Running fine on SME at www.chaloner.ca/irm

Title: Re: Who's found a good web based FAQ or KnowledgeBase tool?
Post by: Dan Williams on June 10, 2003, 09:13:09 PM

I am interested in your notes, (I do the same thing)
I agree that it would be nice to have an application that handles this.
Interested in what you find.
Dan

Title: Can't get IRM to work anymore (Was: Re: Who's found a good w
Post by: Lasse Johansson on August 13, 2003, 01:52:05 PM

Help!

Is there anyone out there who can solve this one???

I've used IRM (http://irm.schoenefeld.org )for a quite long time on a 4.1.2-based server with only few problems, but after migrating to a SME 5.6, all I get after logging into IRM is just a blank page!

In /var/log/messages, I'm told:

"httpd: PHP Parse error:  parse error in /home/e-smith/files/ibays/irm/html/include/irm.inc on line 42"

That particular file *SHOULD* not have be changed or altered, and the lines around line 42 reads:


(36)    # There is NOTHING else to configure here.  EVERYTHING is in config.inc.php
(37)    #
(38)  
(39)    $include_path = "$root_path/include";
(40)    include("$include_path/config.inc.php");
(41)    require("class.DBI);
(42)    $dbstr = "dbi:" . $cfg_dbtype . ":" . $cfg_dbdb . ";" . $cfg_dbname;
(43)    $adb = new DBI($dbstr, $cfg_dbuser, $cfg_dbpasswd);
(44)    if( !$adb->dbh ){
(45)      echo "Could not connect to the database.
\n";
(46)      exit();
(47)    }


...I don't even get the error message "Could not connect to the database.", - just a blank page...


Anybody???