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Legacy Forums => Experienced User Forum => Topic started by: ChanChong on July 15, 2003, 07:06:11 AM

Title: Duplicate mails
Post by: ChanChong on July 15, 2003, 07:06:11 AM

Hi,

I was wondering if anyone of you have in fact faced with this problem I am having.

Seems like, all of a sudden, mails are duplicating by themselves for some users. It happens especially for users within the same domain, same server. Mails that are sent from other servers are ok.

I am using sme 5.6U4. I had installed ssmtpfront-qmail. Thats about all there is.

Anyone has got some remedy, please let me know soon.

Thanks.

Title: Re: Duplicate mails
Post by: Steven on July 15, 2003, 11:01:42 AM

If you are using a mail drop or similar, you may have a corrupt email that can't be downloaded, so the server restarts downloading emails every time from the begining. you need to go and delete that email.

Steven

Title: Re: Duplicate mails
Post by: ChanChong on July 15, 2003, 11:30:16 AM

Thanks steven, but the fact is that it has happened more than once and on different accounts. Some are using IMAP, some are using POP3.

Do you think it is due to any other problems?

ChanChong

Title: Re: Duplicate mails
Post by: damjan on July 15, 2003, 12:28:08 PM

I also get duplicate emails. It is very unpleasant feature since there are many of them (4000).
Client uses IMAP account on Outlook client.

Solution is highly needed.

Br
Damjan

Title: Re: Duplicate mails
Post by: guestHH on July 15, 2003, 01:51:45 PM

Maybe this can help to see what's goin on:

_temporarily_ edit the /etc/fetchmail file. Find the option '--silent' in the header and change it to '--verbose'.

Now run '/etc/fetchmail' to force a mail check/download. Maybe this is needed several times before mail is actually there or leave it like this for 1/2 a day (pending on mail volume!).

Now check /var/log/messages to check the logged fetchmail actions and responses.

Don't forget to change '--verbose' back to '--silent' otherwise your logfile wil groW!

Hope it helps a bit

Regards,
guestHH

Title: Re: Duplicate mails
Post by: chanchong on July 15, 2003, 02:21:07 PM

Sorry to trouble you again.

Just to confirm, /etc/fetchmail is empty.

I assume that we have to go templates to make the changes. Be it ETRN or Multidrop?

Title: Re: Duplicate mails
Post by: guestHH on July 15, 2003, 03:20:29 PM

?
How is your mailretrievel setup? (no passwords and usernames pls)

Title: Re: Duplicate mails
Post by: damjan on July 15, 2003, 03:48:34 PM

just one info...
I'm using static IP and therefore retrival mode is standard.
SME 5.6 U4

Damjan

Title: Re: Duplicate mails
Post by: chanchong on July 16, 2003, 07:08:42 AM

Its the same like Damjan....

Standard.

Title: Re: Duplicate mails
Post by: guestHH on July 16, 2003, 11:09:00 AM

Sorry nothing else I can advice.

consider a bug report.