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Legacy Forums => Experienced User Forum => Topic started by: alejanndro lengua on August 02, 2003, 03:15:33 AM

Title: missing attachments when sending email by smtp/Outlook
Post by: alejanndro lengua on August 02, 2003, 03:15:33 AM

I have this problem:

When  a user sends emails with attachments using an email client (no webmail).
The message arrives but without the attachment.

Any idea?

Title: Re: missing attachments when sending email by smtp/Outlook
Post by: alejanndro lengua on August 02, 2003, 03:18:11 AM

I am using SME 5.6 with the secure email patch installed.

Title: Re: missing attachments when sending email by smtp/Outlook
Post by: Kelvin on August 02, 2003, 04:02:37 AM

Try another e-mail client on the receiving end. If the attachment comes in, then what version of Lookout are you using ?

The later versions of Lookout defaults to blocking attachments with "unsafe" extensions. You can patch the registry to allow selected file types to come in as attachments.

If not, please post more info.

Kelvin

Title: Re: missing attachments when sending email by smtp/Outlook
Post by: Dean Mumby on August 02, 2003, 04:26:14 PM

Try selecting the email and clicking file ..> save attachments .. > none  you may be pleasantly suprised

Dean