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Legacy Forums => Experienced User Forum => Topic started by: nigent on October 23, 2004, 05:13:20 PM

Title: cups troubleshooting
Post by: nigent on October 23, 2004, 05:13:20 PM

For various reasons I've just uninstalled and reinstalled cups and I'm having trouble getting it working again. I've been through the process several times in case I made an error but currently cups fails to start with the message:-

Starting cups: cupsd: Child exited on signal 11!

I'm using  SME Server 6.0.1-01.

Title: cups troubleshooting
Post by: psc on October 24, 2004, 10:57:09 PM

Maybe you should have a look at the cups logs and post the error messages ?

Title: cups troubleshooting
Post by: nigent on October 25, 2004, 12:06:34 AM

here are the bits of the log files after a reboot just now. I'm not sure they help much

bootlog

Oct 24 22:44:12 frontdoor cups: Starting cups:
Oct 24 22:44:13 frontdoor cupsd: cupsd: Child exited on signal 11!
Oct 24 22:44:13 frontdoor cups: cupsd: Child exited on signal 11!
Oct 24 22:44:13 frontdoor cups: cupsd startup failed
Oct 24 22:44:13 frontdoor cups:
Oct 24 22:44:13 frontdoor rc: Starting cups:  failed

cups/error_log

I [24/Oct/2004:22:44:12 +0100] Listening to 7f000001:631
I [24/Oct/2004:22:44:12 +0100] Listening to c0a80001:631
I [24/Oct/2004:22:44:12 +0100] Loaded configuration file "/etc/cups/cupsd.conf"
I [24/Oct/2004:22:44:12 +0100] Configured for up to 100 clients.
I [24/Oct/2004:22:44:12 +0100] Allowing up to 100 client connections per host.
I [24/Oct/2004:22:44:12 +0100] Full reload is required.
I [24/Oct/2004:22:44:13 +0100] LoadPPDs: Read "/etc/cups/ppds.dat", 15 PPDs...
I [24/Oct/2004:22:44:13 +0100] LoadPPDs: No new or changed PPDs...
I [24/Oct/2004:22:44:13 +0100] Full reload complete.

any advice about where to look, or what to check next would be great.

Title: Re: cups troubleshooting
Post by: TrevorB on October 25, 2004, 03:43:09 AM

Quote from: "nigent"

For various reasons I've just uninstalled and reinstalled cups and I'm having trouble getting it working again. I've been through the process several times in case I made an error but currently cups fails to start with the message:-

Starting cups: cupsd: Child exited on signal 11!

I'm using  SME Server 6.0.1-01.

Have you definitely removed the LPRng packages (LPRng & e-smith-LPRng) as directed in the Howto? Run 'rpm -qa | grep LPRng' to check.

Trevor B

Title: cups troubleshooting
Post by: nigent on October 25, 2004, 06:01:42 PM

Yes LPRng is gone.  'rpm -qa | grep LPRng' confirms this.

Title: Re: cups troubleshooting
Post by: psoren on October 25, 2004, 11:47:00 PM

Quote from: "nigent"

For various reasons I've just uninstalled and reinstalled cups and I'm having trouble getting it working again. I've been through the process several times in case I made an error but currently cups fails to start with the message:-

Starting cups: cupsd: Child exited on signal 11!

I'm using  SME Server 6.0.1-01.

Just had that excact same problem !!!

Go to /var/spool/cups and delete the newest file there, it's probably corrupted.

Do: service cups start

And then: service cups status
to see if it runs, if not delete some more.....

Worked for me  :pint:

Per

Title: cups troubleshooting
Post by: nigent on October 26, 2004, 12:32:12 AM

:-) magic. removed 5 or 6 files and the service now starts. Just need to reconfigure all my printers and test.

:¬}Thanks.