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Legacy Forums => Experienced User Forum => Topic started by: cousin_IT on October 12, 2005, 11:22:55 PM

Title: Accessing Server Manager
Post by: cousin_IT on October 12, 2005, 11:22:55 PM

For some reason I can't access the server-manager. I have a SME 6.5 box with a Smoothwall 2.0 Firewall in front of it. The SME is on the orange network of the smoothwall. I can access my website with no problem and I can FTP into the SME box with no problem. Is there something I am doing wrong? Please help.

Title: Accessing Server Manager
Post by: jfarschman on October 13, 2005, 07:41:07 PM

Cousin,

  What happens when you drop the firewall?  Can you connect then.  If so... it's your firewall.  If not it's probably the remote access panel.  Remember you have to give access to outside IPs or they cannot use the GUI.

  It cannot be a routing problem because FTP works just fine... so it's either the firewall on the SME or the Smoothwall.

  Hope this helps.

Title: Accessing Server Manager
Post by: cousin_IT on October 18, 2005, 03:39:12 PM

I can connect to the machine directly and everything works fine. Any ideas on what to look for in the firewall. Ports that need to be open? etc.

Thanks

Title: Accessing Server Manager
Post by: jfarschman on October 18, 2005, 03:47:00 PM

Cousin,

  Do you have your remote IP address range in the "Remote Access" section of server-manager?  By default only local addresses can connect.

Title: Accessing Server Manager
Post by: cousin_IT on October 18, 2005, 04:04:09 PM

Yea, I just checked that. This is weird. I have another setup just like this in another location and it works fine. Same ports open on the firewall. This one has got me stumped.

Thanks