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Obsolete Releases => SME Server 6.x => Topic started by: domh on May 21, 2006, 05:06:41 AM

Title: Qmail / Remote Queue / Ping Problem Please help!
Post by: domh on May 21, 2006, 05:06:41 AM

Hi there,

I am running 6.01 and up until a couple of days ago it has been working fine.  Checked the mail queue about 5 days ago and noticed that that the remote queue had about 80+ messages in it.  Unable to fix it so using qmHandle I cleared out all messages hoping this would fix it.  

However the messages just stacked up again.  I also noticed that I cannot ping from a putty connection to the outside world however I can lynx any site.  Going in works fine, I can connect to the server-manager remotely and can login via putty so it seems to be something associated with going out from the box.  A couple of errors I found in qmail-current:

Sorry,_I_wasn't_able_to_establish_an_SMTP_connection


Thanks

Dom

Title: Re: Qmail / Remote Queue / Ping Problem Please help!
Post by: cactus on May 21, 2006, 10:43:33 AM

Quote from: "domh"

Hi there,

I am running 6.01 and up until a couple of days ago it has been working fine.  Checked the mail queue about 5 days ago and noticed that that the remote queue had about 80+ messages in it.  Unable to fix it so using qmHandle I cleared out all messages hoping this would fix it.  

However the messages just stacked up again.  I also noticed that I cannot ping from a putty connection to the outside world however I can lynx any site.  Going in works fine, I can connect to the server-manager remotely and can login via putty so it seems to be something associated with going out from the box.  A couple of errors I found in qmail-current:

Sorry,_I_wasn't_able_to_establish_an_SMTP_connection


Thanks

Dom

Have you been able to run a mailserver on this account earlier or are you trying to get one running for the first time on this account? Does your provider allow you to run your own mail-server? Does your provider use anti-spam measures like blocking port 25 etc.? Did they change anything? Did you make any modifications?

Is there some more information in the qmail-current log that explain more details about the error or is there just the line you posted here?

Title: Re: Qmail / Remote Queue / Ping Problem Please help!
Post by: raem on May 21, 2006, 04:08:28 PM

domh

>...the remote queue had about 80+ messages in it.

What makes you think that that is a problem ?
Are all of your outgoing messages not getting delivered or only some ?
Qmail will keep trying to deliver a message for 7 days, so it will stay in the queue for that long, before qmail gives up completely.

The log messages are probably telling you the problem, ie that your server could not establish a smtp connection with the server that is is trying to deliver a message to.

Theoretically on a busy server you could have hundreds (or even more) messages in the remote queue that cannot be delivered to other servers for a variety of reasons.
If the dates on any of those messages are older than 7 days then you do have a problem, but for 7 days qmail will keep retrying to deliver the messages, and then finally give up.

Title: Qmail / Remote Queue / Ping Problem Please help!
Post by: domh on May 25, 2006, 12:15:38 AM

Hi All.

Ray, the remote queue kept building up this server only sends about 5 messages a day so that was a lot for it.  

I discovered the solution.  The ISP had blocked port 25 (Weird because I use the same ISP for my home server and no problems there).  We changed the STMP settings on server-manager to be the ISP's SMTP server and all worked again.  

CHeers All!