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Obsolete Releases => SME 7.x Contribs => Topic started by: jacobsweb on April 16, 2007, 02:23:53 AM

Title: OPEN-XCHANGE Webmail !!! SYSTEM - ERROR !!!
Post by: jacobsweb on April 16, 2007, 02:23:53 AM

HI

Can anyone point me in the right direction of the open Xchnage logs as when I try to logon to the webmail part of open xchnage I get the following error.

WebMail - OPEN-XCHANGE 0.8.2
!!! SYSTEM - ERROR !!!

As you can see it is very discriptive and useful!!

If you could point me in the right directiont hat would be choise. If i find a true error ill rase it in the bug tracker

Title: OPEN-XCHANGE Webmail !!! SYSTEM - ERROR !!!
Post by: jacobsweb on April 18, 2007, 06:08:30 AM

so.... no one knows where the log files are located?

Title: OPEN-XCHANGE Webmail !!! SYSTEM - ERROR !!!
Post by: SchulzStefan on April 18, 2007, 07:15:32 PM

jacobsweb,

please read all the threads to the topic open-xchange. Following the installation-instructions, you'll be happy with open-xchange.

stefan

Title: OPEN-XCHANGE Webmail !!! SYSTEM - ERROR !!!
Post by: jacobsweb on April 18, 2007, 11:51:45 PM

HI

I have installed it, it doesnt work. Please see my first post regarding the error.

My questions is, where are the log files located so i can begin to diagnose the issue.


Thanks

Title: OPEN-XCHANGE Webmail !!! SYSTEM - ERROR !!!
Post by: SchulzStefan on April 19, 2007, 08:50:01 PM

jacobsweb,

have a look at /usr/local/open-xchange/var/log.

stefan

Title: OPEN-XCHANGE Webmail !!! SYSTEM - ERROR !!!
Post by: jacobsweb on April 19, 2007, 10:46:26 PM

Thanks!!

ok so here is the error

Apr 17 02:48:12 centuar.jacobs.net.au openexchange: logout session=303203aa0849751c07b228e92421eace - david
Apr 20 06:45:05 centuar.jacobs.net.au openexchange: ERROR: Unable to authentificate user 'david'. Please check username and/or password: javax.mail.AuthenticationFailedException: AUTHENTICATE failed: Authen$
javax.mail.AuthenticationFailedException: AUTHENTICATE failed: Authentication failed.
        at com.sun.mail.imap.IMAPStore.protocolConnect(IMAPStore.java:456)
        at javax.mail.Service.connect(Service.java:236)
        at com.openexchange.webmail.imap.DefaultIMAPConnection.connect(DefaultIMAPConnection.java:113)
        at com.openexchange.webmail.FolderSettings.loadFolder(FolderSettings.java:158)
        at com.openexchange.webmail.Management.onBeforeHtmlLoad(Management.java:364)
        at com.openexchange.thread.ComfireThread.validateSession(ComfireThread.java:511)
        at com.openexchange.thread.ComfireThread.run(ComfireThread.java:156)
        at java.lang.Thread.run(Thread.java:619)


any suggestions?

Title: OPEN-XCHANGE Webmail !!! SYSTEM - ERROR !!!
Post by: jacobsweb on April 19, 2007, 11:15:13 PM

Worked out the issue, now how to fix it!

when you install open xchange it sets the password to the username and doesnt sync the password to the existing users password IE

SME U/P david/Correctpassword

OX U/P david/david

is there anyway of syncing the password besides resetting all the passwords in the system?

Title: OPEN-XCHANGE Webmail !!! SYSTEM - ERROR !!!
Post by: SchulzStefan on April 20, 2007, 08:34:51 AM

jacobsweb,

as I stated before

Quote from: "SchulzStefan"

jacobsweb,

please read all the threads to the topic open-xchange. Following the installation-instructions, you'll be happy with open-xchange.

stefan

stefan