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Obsolete Releases => SME Server 7.x => Topic started by: sj1410 on June 30, 2007, 12:32:24 PM

Title: BCC user not getting mails
Post by: sj1410 on June 30, 2007, 12:32:24 PM

Hi,

i am using SME 7.1.3

if recipients are in bcc they dont get mails, i am getting mail thru multidrop.

need help

regards

Title: BCC user not getting mails
Post by: mmccarn on June 30, 2007, 08:31:46 PM

This may be unavoidable - 'bcc' information is not kept in a message once it is placed into a POP3 mailbox, so fetchmail / multidrop has no way to know who was originally bcc'd...

Here's a post with more info and an off-site reference: http://forums.contribs.org/index.php?topic=34291.0

Title: Re: BCC user not getting mails
Post by: philbrearley on July 01, 2007, 01:56:07 PM

Quote from: "sj1410"

Hi,

i am using SME 7.1.3

if recipients are in bcc they dont get mails, i am getting mail thru multidrop.

need help

regards

SJ,

When an ISPs mail server delivers a BCC message to your POP mailbox it strips off all the address information, This is normally then replaced with one of the following:-
Delivered-To:
X-Envelope-To:
X-SMTP-To:
X-RCPT:
X-RCPT-to:
or something similar.

What you need to do is examine one of your message headers to see what the address information has been replaced with. My own ISP replaces the BCC address information with Envelope-To
 
Then from the SME server manager panel select Mail - Change e-mail reception settings
Select sort method (for multi-drop) enter Specify below
Select sort header (for multi-drop) enter Envelope-To (or whatever your own ISP uses)
mail will then be delivered to the correct recipient.

Hope this helps,

PB

Title: BCC user not getting mails
Post by: sj1410 on July 02, 2007, 01:32:21 PM

thanks PB,

i found Envelope-to in the msg source, so shall i add just Envelope-to or X-Envelope-to

Swapnil Jain

Title: BCC user not getting mails
Post by: philbrearley on July 03, 2007, 01:05:34 AM

Quote

i found Envelope-to in the msg source, so shall i add just Envelope-to or X-Envelope-to

SJ,

You must use Envelope-to exactly as per what you found in the message header.

PB.