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Obsolete Releases => SME Server 7.x => Topic started by: steve288 on August 14, 2007, 10:49:33 PM

Title: admin interface corrupted
Post by: steve288 on August 14, 2007, 10:49:33 PM
My system which use to work, seems to have a corrupted interface. I tryed to reinstall but this didnt seem to help.

I can ping out and in. I can see connections connecting when I use the iptraf command, but I cant use putty to connect (refused ) and when I try to connect via https or http it does not connect. When I login as root then su admin I get I think corruped perl scripts.

Is there a way to refresh/reinstall the gui's so that I can access them.

Or perhaps download them yum install or update xxxx. The system can access the internet fine.

Regards
Title: Re: admin interface corrupted
Post by: byte on August 14, 2007, 10:51:49 PM
My system which use to work, seems to have a corrupted interface.

Please report any problems that could be a potential bug to the bug tracker. Thanks.
Title: Re: admin interface corrupted
Post by: steve288 on August 15, 2007, 02:31:18 PM
Thanks for you comment.

Does anyone have any idea how to resolve my problem ?

Ive learned to be slow on running to bugzilla, blaming the software when things go wrong or wasting others precious time when my system goes awry.  Too often I see people say bug, bug bug, when it turns out to be user error. I find that its generally something I have done. I also find the bug tracker hard to understand. If I really think it is a bug I will report it. But to be too eager to report such things I think must be agrivating to pepole who try to solve them.

Thanks.

Title: Re: admin interface corrupted
Post by: william_syd on August 15, 2007, 03:50:30 PM
when it turns out to be user error. I find that its generally something I have done.

In that case read the documentation/manual in the wiki. If the answer is not there then maybe there is a 'bug' in the documentation.

I'm not being nasty about this. SMEserver server should just work. The documentation should answer all questions. If those conditions aren't being met then something needs fixing.
Title: Re: admin interface corrupted
Post by: steve288 on August 15, 2007, 06:47:06 PM
Thanks  for your comment.

I don't think that if it is not in the documentation that it is a bug.

I think the bugzilla would be bursting at the seams if that was true. There have been many occasions that I have had problems with my sme and people in this newsgroup have helped me solve them. The answers where not found in the documentation nor was it a bug. Sometimes I have provided detailed steps after I have solved them to help others who might have the same problems that I have had. Frankly its my respect for programmers that I don't quickly run to bug reports. Having worked with programmers for many years, (I'm not one) they are generally smarter in this area than I am. And frequently when I take things to them, it is due to something that I have done that caused or aggravated the problem.  To say all problems are answered in a manual, while I have not done an exhaustive search, seems not really true.

Perhaps its my viewpoint of a bug and what the bugzilla is for. I think a bug is something someone else has done wrong, (not maliciously) but either actively made a mistake on code or circumstances/environment have made the Code faulty. IM not at any level to say that.  Perhaps I treat it all too seriously. But before I start blaming others for the problems I would like to see if it is resolvable simply, if not then perhaps I raise it to a different level.

Does that seem reasonable ??
Title: Re: admin interface corrupted
Post by: slords on August 15, 2007, 07:04:23 PM
But to be too eager to report such things I think must be agrivating to pepole who try to solve them.

No what is aggravating is when you have to keep telling everyone to report issues/bugs/potential bugs/user errors to the bug tracker.  We don't mind looking at the issue to see if it is a bug or something that can be clarified to make the user interface clearer.  It isn't a waste of our time if you report user error in the bug tracker.  It is a waste of our time to troll the forums and keep pointing people to the bug tracker.
Title: Re: admin interface corrupted
Post by: steve288 on August 15, 2007, 07:40:20 PM
Well thats fine if thats the way that you want to resolve things, I will try to fill in a form and hopefully this will help.

Regards