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Legacy Forums => General Discussion (Legacy) => Topic started by: Lindsay on April 03, 2002, 02:27:01 AM

Title: SME won't install on Server
Post by: Lindsay on April 03, 2002, 02:27:01 AM: G'day all,
It would appear SME won't install from a SCSI CDROM, I've tried three different servers with SCSI CDROM's. As most servers use SCSI CDROM drives I'm quite surprised, I thought SME was "Server software" yet it won't install on a server!!!!! Several others who've bothered to post here also can't get a response from e-Smith. Rather poor reflection on what initially looked like a good product.
:-(((
Lindsay
Title: Re: SME won't install on Server
Post by: Dan G. on April 03, 2002, 03:10:45 AM: I assume you are booting off the floppy...is that correct?
Title: Re: SME won't install on Server
Post by: Lindsay on April 03, 2002, 03:29:06 AM: G'day Dan,
I've tried both booting from CD and using the boot.img.
Systems recognize the boot CD but freezes at the following prompt, "SYSLINUX 1.48 1999-09-26 (blinking cursor)" and the CDROM locks up. (curiously old version!!!!)
If I try the boot floopy, I get too the dialog requesting "what type of media contains the package to be installed?" but when I select Cd I get "I could not find a Mitel Networks SME server CDROM ...............etc, click OK to retry" .... it can't read the CDROM.
tia
Lindsay
Title: Re: SME won't install on Server
Post by: tibor on April 03, 2002, 03:40:08 AM: I had the same problem with an older CD-ROM drive that was unable read CD-RW disks. I burned the ISO image onto a CD-R - it worked.
Title: Re: SME won't install on Server
Post by: Dan Brown on April 03, 2002, 04:20:49 AM: IMO, this sounds like a bug--have you reported it to bugs@e-smith.com? In my experience, they're pretty good at dealing with bug reports even from non-customers. Since the user guide says it'll work with an IDE or SCSI CD-ROM, and it seems to not be working with a SCSI CD-ROM, it looks like a bug.
Title: Re: SME won't install on Server
Post by: Lindsay on April 03, 2002, 04:21:11 AM: G'day Tibor,
Thx 4 reply.
Not using CDRW and one of the servers is almost new so that's not the problem, it seems the software can't read from scsi cdrom which of coarse is the most common type of cdrom on servers. Seems to install perfectly from the ide but not scsi.
Thx anyway,
Lindsay
Title: Re: SME won't install on Server
Post by: Steve Bush on April 03, 2002, 05:14:45 AM: The only server I've used that has a SCSI CD-Rom drive is an old HP NetServer. SME5.0 installed fine after booting from a floppy. I keep putting off upgarding it, so I will have a spare IDE CD-Rom drive just in case.

fyi - The new servers I've seen from HP and Dell come standard with IDE CD-Rom drives, not SCSI.
Title: Re: SME won't install on Server
Post by: Dan G. on April 03, 2002, 05:48:59 AM: I'd send a list of your hardware and firmware revs to the folks at Mitel. As Dan B mentioned, it may be a bug that they've not encountered yet. They may have a solution to it...

Dan
Title: Re: SME won't install on Server
Post by: Bobby on April 03, 2002, 07:45:06 AM: What SCSI controller are you using?

I had a problem with one version of Adaptec and needed a patched boot disk.
Title: Re: SME won't install on Server
Post by: Kelvin on April 03, 2002, 08:52:41 AM: Lindsay,

When booting from a boot floopy to install off a SCSI CD-ROM, the SCSI controller that it is connected to MUST be supported by the boot floppy or else you need to specify a driver disk (When asked to type accept, type accept dd instead -- assuming you have the correct Linux driver disk for your controller that is).

Kelvin
Title: Re: SME won't install on Server
Post by: littlalex on April 03, 2002, 11:52:12 AM: I agree with kelvin, furthermore is the SCSI controller you're
using supported. Since SME is pretty straight RH 7.1 kernel, did
you check the RH hcl to see if your controller is supported?

Regards,
Littlalex
Title: Re: SME won't install on Server
Post by: Lindsay on April 03, 2002, 12:02:32 PM: G'day Alex,
Thanks all 4 your replies.
I haven't checked drivers but I would presume so as RH7.1 installs on the oldest system (HP Netserver) without a hitch. But SME freezes.
cheers,
Lindsay
Title: Re: SME won't install on Server
Post by: ghopper on April 04, 2002, 05:09:39 AM: I had the exact same problem and error message when I was trying to install over the last few days. ISO was perfect, etc. I burned a new image onto another CD and it worked perfectly.

I recall reading somewhere that sometimes the image can get screwed up during the writing process and still survive the verify. I would suggest burning a new disk, possibly on another drive. It worked for me!!! Alternately, use a spare hard drive to hold the install image.

GH
Title: Re: SME won't install on Server
Post by: Lindsay on April 04, 2002, 04:04:22 PM: G'day GrassHopper,
Thx 4 your reply.
The CD installs fine from an IDE CDROM but I tried your suggestion anyway, same, damn.
Worth a try, THANKS MATE,
Lindsay
Title: Re: SME won't install on Server
Post by: Andy MacDonald on April 06, 2002, 04:22:19 PM: Had exactly the same problem when building the box. It's a little HP Vectra XU.
I went through 4 different scsi CD roms. Eventually bought a 10 dollar IDE CD rom wrapped in a 486.
Looks like it is a driver problem as I had a perfect install on a HP LDpro with the same disk in a SCSI cdrom...