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Obsolete Releases => SME Server 7.x => Topic started by: dadoudidon on February 04, 2008, 09:46:41 AM

Title: problem imaps for some users
Post by: dadoudidon on February 04, 2008, 09:46:41 AM

Hello

I have problem with some users that can't connect to imaps from the wan.
Some others can!

here is a part of the imaps log if it can help

Code: [Select]

2008-02-03 18:01:42.290046500 tcpsvd: info: status 8/400
2008-02-03 18:01:42.290058500 tcpsvd: info: pid 1995 from XX.XX.
255.109
2008-02-03 18:01:42.290061500 tcpsvd: info: concurrency 1995 XX.XX.
255.109 1/12
2008-02-03 18:01:42.290064500 tcpsvd: info: start 1995 0:XX.XX.
31.121 ::XX.XX.255.109:4628 ./peers/0
2008-02-03 18:01:42.290068500 imapfront-auth[1995]: * OK imapfront
ready.
2008-02-03 18:01:42.828628500 imapfront-auth[1995]: * CAPABILITY
IMAP4rev1 AUTH=LOGIN IMAP4rev1 SASL-IR SORT THREAD=REFERENCES
MULTIAPPEND UNSELECT LITERAL+ IDLE CHILDREN NAMESPACE LOGIN-REFERRALS
2008-02-03 18:01:42.828641500 imapfront-auth[1995]: 1 OK CAPABILITY
completed
2008-02-03 18:01:43.444126500 imapfront-auth[1995]: SASL AUTH login
username=yves
2008-02-03 18:11:20.490166500 sslio[9507]: fatal: unable to read from
network: timed out
2008-02-03 18:11:20.490176500 sslio[9507]: warning: unable to send ssl
close notify: broken pipe
2008-02-03 18:11:20.506666500 imap(yves): Info: Disconnected
2008-02-03 18:11:20.506678500 sslio[9507]: info: bytes in: 108602
2008-02-03 18:11:20.506681500 sslio[9507]: info: bytes ou: 4336078
2008-02-03 18:11:20.507215500 tcpsvd: info: end 9507 exit 0
2008-02-03 18:11:20.507219500 tcpsvd: info: status 7/400
2008-02-03 18:11:34.483588500 sslio[9546]: fatal: unable to read from
network: timed out
2008-02-03 18:11:34.483599500 sslio[9546]: warning: unable to send ssl
close notify: broken pipe
2008-02-03 18:11:34.498591500 imap(yves): Info: sslio[9546]: info:
bytes in: 63808
2008-02-03 18:11:34.498599500 sslio[9546]: info: bytes ou: 114726
2008-02-03 18:11:34.500717500 Disconnected in IDLE
2008-02-03 18:11:34.506060500 tcpsvd: info: end 9546 exit 0
2008-02-03 18:11:34.506069500 tcpsvd: info: status 6/400
some users can connect some other not!
all client have same configuration

If you need others log to help, just ask me

Thanks for your help

David

Title: Re: problem imaps for some users
Post by: Free4All on May 29, 2008, 04:48:26 PM

HI dadoudidon,

did you found a solution? I have nearly the same problem. One user can not connect via imap (but via webmail). All other users can connect via imap and webmail. I created the user who can not connect via imap today. The other users exist more than 6 months.

Here is my log:

Quote

2008-05-29 17:29:12.006097500 tcpsvd: info: start 21577 0:192.168.0.1 ::192.168.0.2:1322 ./peers/192.168.85
2008-05-29 17:29:12.007866500 imapfront-auth[21578]: * OK imapfront ready.
2008-05-29 17:29:12.008500500 2008.05.29 15:29:12 LOG5[21577:3086342368]: Using 'imap' as tcpwrapper service name
2008-05-29 17:29:12.011644500 2008.05.29 15:29:12 LOG5[21577:3086342368]: stunnel 3.22 on i686-redhat-linux-gnu PTHREAD+LIBWRAP with OpenSSL 0.9.7a Feb 19 2003
2008-05-29 17:29:12.011753500 2008.05.29 15:29:12 LOG5[21577:3086342368]: imap connected from 192.168.0.2:1322
2008-05-29 17:29:12.056148500 imapfront-auth[21578]: * CAPABILITY IMAP4rev1 AUTH=LOGIN IMAP4rev1 SASL-IR SORT THREAD=REFERENCES MULTIAPPEND UNSELECT LITERAL+ IDLE CHILDREN NAMESPACE LOGIN-REFERRALS
2008-05-29 17:29:12.056173500 imapfront-auth[21578]: 1 OK CAPABILITY completed
2008-05-29 17:29:13.094652500 imapfront-auth[21578]: SASL AUTH login failed
2008-05-29 17:29:13.094683500 imapfront-auth[21578]: 2 NO AUTHENTICATE failed: Authentication failed.
2008-05-29 17:29:13.096571500 imapfront-auth[21578]: 3 NO LOGIN failed
2008-05-29 17:30:13.815020500 tcpsvd: info: end 21577 exit 0
2008-05-29 17:30:13.815027500 tcpsvd: info: status 10/400

Title: Re: problem imaps for some users
Post by: CharlieBrady on May 29, 2008, 04:53:17 PM

Quote from: dadoudidon on February 04, 2008, 09:46:41 AM

I have problem with some users that can't connect to imaps from the wan.

Perhaps this needs to be made bigger:

Don't report problems here - Please report bugs and potential bugs in the bug tracker

Title: Re: problem imaps for some users
Post by: Free4All on May 29, 2008, 05:04:15 PM

For me it was not clear that it is a problem for the bug tracker.
For me it was also a possiblity that i did something wrong and not the SME :D

Ok if i have time today i try to report the bug in the bug tracker.

Title: Re: problem imaps for some users
Post by: Free4All on June 02, 2008, 09:14:10 AM

I solved the problem by using other characters for my password. Should i still start a new bug report in the bug tracker?

Here you can see which passwords did not work:
-> http://forums.contribs.org/index.php?topic=41158.msg191750#msg191750

Title: Re: problem imaps for some users
Post by: thomasch on June 02, 2008, 10:47:09 AM

Quote from: Free4All on June 02, 2008, 09:14:10 AM

I solved the problem by using other characters for my password. Should i still start a new bug report in the bug tracker?

Yes please.
This way you are giving back to community iow helping other SME server user.

thomas