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Obsolete Releases => SME Server 7.x => Topic started by: adacomp on May 31, 2008, 08:08:40 PM

Title: Mail failure
Post by: adacomp on May 31, 2008, 08:08:40 PM
SME V7.3 with latest updates.  Also has dungog enhancements.  Last week all mail sent to server from outside returns to the sender a Recipient Unknown error but delivers the email.  If email is sent from the inside to the outside it does the same thing.  This appears to have happened after an update.  If I recreate the user it still gives the same error.  Any ideas?

Here is the error message:

Hi. This is the qmail-send program at xxxxxx.org.
I'm afraid I wasn't able to deliver your message to the following addresses.
This is a permanent error; I've given up. Sorry it didn't work out.

<maillog@sme-server.xxxxxxx.org>:
Recipient unknown


Title: Re: Mail failure
Post by: cactus on May 31, 2008, 08:31:42 PM
Quote from: adacomp on May 31, 2008, 08:08:40 PM
Hi. This is the qmail-send program at xxxxxx.org.
I'm afraid I wasn't able to deliver your message to the following addresses.
This is a permanent error; I've given up. Sorry it didn't work out.

<maillog@sme-server.xxxxxxx.org>:
Recipient unknown
Please report issues like this in the bugtracker, and when you do please state the full not obfuscated error message as most likely there is more including a three digit error code. Also list all contribs installed, please be complete as we can not help you if you just state you have some dungog contribs installed.

For future reference please post the url or bugnumber of the bug report here.
Title: Re: Mail failure
Post by: CharlieBrady on June 01, 2008, 12:11:35 AM
Quote from: adacomp on May 31, 2008, 08:08:40 PM
SME V7.3 with latest updates.  Also has dungog enhancements.  Last week all mail sent to server from outside returns to the sender a Recipient Unknown error but delivers the email.  If email is sent from the inside to the outside it does the same thing.  This appears to have happened after an update.  If I recreate the user it still gives the same error.  Any ideas?

You, or someone, or maybe even a dungog contrib, has enabled the Bcc (keep a copy of all mail) feature, but hasn't created the use 'maillog'. You need to either create the use called maillog, or you need to disable the Bcc feature.

Search here for Bcc or maillog, if this doesn't make sense to you.