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Obsolete Releases => SME Server 7.x => Topic started by: dikko on October 03, 2008, 07:32:05 PM

Title: Undelivered Mail Returned to Sender
Post by: dikko on October 03, 2008, 07:32:05 PM

is it possible to change the black listed from uceprotect to accept the mails from blacklisted servers

this is the replay from outlook

This is the SMTP Server program at host online.nl.
>
> I'm sorry to have to inform you that your message could not be
> be delivered to one or more recipients. It's attached below.
>
> For further assistance, please send mail to
>
> If you do so, please include this problem report. You can
> delete your own text from the attached returned message.
>
> The SMTP Server program
>
> : host mail.xx.nl said: 550 IP
> 193.252.22.241 is UCEPROTECT-Level 1 listed. See
> http://www.uceprotect.net/rblcheck.php?ipr=193.252.22.241 (in reply to RCPT
> TO command)
Reporting-MTA: dns; online.nl
X-SMTP-Server-Queue-ID: 69BCA1C0008D
X-SMTP-Server-Sender: rfc822; geerthutten@wanadoo.nl
Arrival-Date: Thu,  2 Oct 2008 21:40:11 +0200 (CEST)

Final-Recipient: rfc822; geerthutten@xxx.nl
Action: failed
Status: 5.0.0
Diagnostic-Code: X-SMTP-Server; host mail.xxx.nl[xxx.xxx.xxx.xxx] said: 550 IP
    193.252.22.241 is UCEPROTECT-Level 1 listed. See
    http://www.uceprotect.net/rblcheck.php?ipr=193.252.22.241 (in reply to RCPT
    TO command)

Title: Re: Undelivered Mail Returned to Sender
Post by: egerards on October 03, 2008, 10:08:16 PM

The question you're asking is not an SME specific question, nevertheless to answer your question:

The problem is that the SMTP server that you eventually use (the one from your internet service provider) is listed on a black list. If you would have checked the URL in the mail message, you would have found the following information:

Quote

.....
If IP 193.252.22.241 is your providers mailserver we recommend:
Please send a compliant to your provider and request him to fix this problem immediatly.
Think about this: You pay him for, that you can use the internet without problems.
If he ignores your complaint or claims he can't do anything, you should consider to change your provider.
.....

So you should encourage your ISP to take appropriate action, although I realise that's easier said than done.

Title: Re: Undelivered Mail Returned to Sender
Post by: dikko on October 03, 2008, 11:18:45 PM

> : host mail.xxx.nl[81.xx.xx.39] said: 550 IP
> 193.252.22.241 is UCEPROTECT-Level 1 listed. See
> http://www.uceprotect.net/rblcheck.php?ipr=193.252.22.241 (in reply to RCPT
> TO command)
the server mail.xx.nl give the reply that the sender is uceprotect level 1 is.
only the mails from companies who are on uceprotect.net are not accepted.