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Obsolete Releases => SME Server 7.x => Topic started by: cyberwatcher on December 26, 2008, 11:55:24 AM

Title: cannot login to webmail after running updates
Post by: cyberwatcher on December 26, 2008, 11:55:24 AM

I ran my updates for the first time in a LONG time on my SME mail server last night. I can login to the admin console however I cannot login to the webmail portion. I can send and receive mail still when using Outlook though. I get an HTTP 404 error. Also I notice portions of the HTML are X'd out. (PHP?) I am not an HTML person sorry.

I am using secure POP3 (port 995) with the outgoing SMTP using SSL (port 465).

could the update have changed something regarding this? That is only for my mail clients so the webmail portion should be fine.

I checked and the E-mail setting via the admin console are still set to “POP3 server access Allow private and public (secure POP3S) while the webmail access is allow HTTPS (secure)
E-mail retrieval mode (standard (SMTP) while SMTP auth is Allow SSMTP (Secure)
Please help.

The network accesses the mail server (webmail) via a 10.1.1.0 address. The mail server is on a 172.16.10.0 address. Because of security reasons I figured out how to get around the relay error messages from SME by adding in the POP3 and SMTP security mentioned above. All worked great for about a year until the updates.

ERRORS:
Dec 26 05:31:44 mail httpd: PHP Notice:  Undefined index:  cache in /home/httpd/html/horde/imp/lib/Template.php on line 116
Dec 26 05:31:44 mail httpd: PHP Notice:  Undefined index:  cache in /home/httpd/html/horde/imp/lib/Template.php on line 116
Dec 26 05:31:44 mail httpd: PHP Notice:  Undefined index:  signup in /home/httpd/html/horde/imp/login.php on line 430
Dec 26 05:31:44 mail httpd: PHP Notice:  Undefined index:  cachejs in /home/httpd/html/horde/imp/lib/IMP.php on line 1872
Dec 26 05:31:44 mail httpd: PHP Notice:  Undefined index:  cachecss in /home/httpd/html/horde/imp/lib/IMP.php on line 2021
Dec 26 05:33:20 mail httpd: PHP Notice:  Undefined index:  cache in /home/httpd/html/horde/imp/lib/Template.php on line 116
Dec 26 05:33:20 mail httpd: PHP Notice:  Undefined index:  cache in /home/httpd/html/horde/imp/lib/Template.php on line 116
Dec 26 05:33:20 mail httpd: PHP Notice:  Undefined index:  signup in /home/httpd/html/horde/imp/login.php on line 430
Dec 26 05:33:20 mail httpd: PHP Notice:  Undefined index:  cachejs in /home/httpd/html/horde/imp/lib/IMP.php on line 1872
Dec 26 05:33:20 mail httpd: PHP Notice:  Undefined index:  cachecss in /home/httpd/html/horde/imp/lib/IMP.php on line 2021
Dec 26 05:33:59 mail httpd: PHP Notice:  Undefined index:  cache in /home/httpd/html/horde/imp/lib/Template.php on line 116
Dec 26 05:33:59 mail httpd: PHP Notice:  Undefined index:  cache in /home/httpd/html/horde/imp/lib/Template.php on line 116
Dec 26 05:33:59 mail httpd: PHP Notice:  Undefined index:  signup in /home/httpd/html/horde/imp/login.php on line 430
Dec 26 05:33:59 mail httpd: PHP Notice:  Undefined index:  cachejs in /home/httpd/html/horde/imp/lib/IMP.php on line 1872
Dec 26 05:33:59 mail httpd: PHP Notice:  Undefined index:  cachecss in /home/httpd/html/horde/imp/lib/IMP.php on line 2021
Dec 26 05:34:47 mail kernel: device eth0 left promiscuous mode
Dec 26 05:50:13 mail httpd: PHP Notice:  Undefined index:  cache in /home/httpd/html/horde/imp/lib/Template.php on line 116
Dec 26 05:50:13 mail httpd: PHP Notice:  Undefined index:  cache in /home/httpd/html/horde/imp/lib/Template.php on line 116
Dec 26 05:50:13 mail httpd: PHP Notice:  Undefined index:  signup in /home/httpd/html/horde/imp/login.php on line 430
Dec 26 05:50:13 mail httpd: PHP Notice:  Undefined index:  cachejs in /home/httpd/html/horde/imp/lib/IMP.php on line 1872
Dec 26 05:50:13 mail httpd: PHP Notice:  Undefined index:  cachecss in /home/httpd/html/horde/imp/lib/IMP.php on line 2021

Title: Re: cannot login to webmail after running updates
Post by: cactus on December 26, 2008, 01:38:48 PM

As it states when you create a post, please create a bug in the bugtracker for this. All issues with upgrades and installations should be reported there and (preferably) not in the forums. Thanks.

Title: Re: cannot login to webmail after running updates
Post by: Boris on December 27, 2008, 06:57:09 AM

Did you run signal-event post-update; signal-event reboot as prompted?
You must do it for this update to finish.
 

Title: Re: cannot login to webmail after running updates
Post by: cyberwatcher on December 27, 2008, 02:46:01 PM

I move this to the Bug area as asked. Since then I have ran a few more updates and when clicking the reconfigure / reboot button once again, the issue is now resolved. Thanks.

Title: Re: cannot login to webmail after running updates
Post by: cactus on December 27, 2008, 04:02:28 PM

Quote from: cyberwatcher on December 27, 2008, 02:46:01 PM

I move this to the Bug area as asked. Since then I have ran a few more updates and when clicking the reconfigure / reboot but once again, the issue is not resolved. Thanks.

Please post a reference to the bug for future readers. Thanks.

Title: Re: cannot login to webmail after running updates
Post by: cyberwatcher on December 27, 2008, 04:33:54 PM

do a search for bug 4897 in the BUGS section...

or

http://bugs.contribs.org/show_bug.cgi?id=4897

Title: Re: cannot login to webmail after running updates
Post by: cactus on December 27, 2008, 04:37:04 PM

Quote from: cyberwatcher on December 27, 2008, 04:33:54 PM

do a search for bug 4897 in the BUGS section...

Thanks, but I could not have done that before as you did not mention the number before :-)