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Obsolete Releases => SME Server 7.x => Topic started by: Cosmyn on January 29, 2009, 04:00:47 PM

Title: Questions about Spam settings
Post by: Cosmyn on January 29, 2009, 04:00:47 PM

Hi,

Currently I have configured Spam to be sorted in separate folder. But some users use only outlook and never see that emails (and some are not spam).
Is there any way to force outlook to check the spam folder (currently it check only inbox)?
I wonder if i disable that message separation and put only the header and subject to be modified (with ***SPAM***) so outlook can collect and manage spam  - the automatic spam deletion on server still works (outlook needs to be setup to keep all the messages on server)?


Thank you

Title: Re: Questions about Spam settings
Post by: Stefano on January 29, 2009, 04:12:22 PM

hi

you have to configure outlook in imap mode, not in pop3..

in this way, your users will see junkmail folder too

Ciao
Stefano

Title: Re: Questions about Spam settings
Post by: Frank VB on January 29, 2009, 05:10:01 PM

Or try out the unjunkmgr contrib: http://wiki.contribs.org/Sme-unjunkmgr ...

Title: Re: Questions about Spam settings
Post by: Cosmyn on January 29, 2009, 06:52:34 PM

Thank you for the fast response.

Stefano: I can`t use IMAP since i need that emails to remain on the server and IMAP let an dumb user to delete any email "accidentaly" (and some purge them before they realize the error they`ve made)

Frankvb: will try your solution...

Main question was: if i don`t sort the junkmail into separate folder... it will be deleted automaticaly from inbox with the spamassassin MessageRetentionTime setting?

Title: Re: Questions about Spam settings
Post by: Stefano on January 29, 2009, 07:13:23 PM

Quote from: Cosmyn on January 29, 2009, 06:52:34 PM

Stefano: I can`t use IMAP since i need that emails to remain on the server and IMAP let an dumb user to delete any email "accidentaly" (and some purge them before they realize the error they`ve made)

in this case, I will use a Bcc copy of all mails [1].. then use IMAP, then say to my users that deleting emails is evil and that I can check anytime who has deleted what.. ;-)

Ciao
Stefano

[1] search in the wiki

Title: Re: Questions about Spam settings
Post by: janet on January 30, 2009, 01:59:44 AM

Cosmyn

Configure both POP and IMAP in Outlook (for the same user account).
The POP folders will download the mail in the Inbox, and the IMAP folders will read the junkmail folder.

Title: Re: Questions about Spam settings
Post by: mercyh on January 30, 2009, 03:47:14 PM

What Mary suggests below works fine.

The only problem I have with it is that if there is more then 3 or 4 new mails on the server, when outlook is first opened it will timeout and disconnect from the POP server after downloading 1 or 2 of them. You then have to cancel the original send and receive and do a send and receive manually. The 1 or 2 emails that did download will be duplicated.

Quote

I can`t use IMAP since i need that emails to remain on the server

How I would handle this depends on the reason for the above quoted line from your post.

If you have a legal reason to retain all e-mails on the server, I would definitely use the Bcc feature to archive a copy of ALL e-mail. You would not sound good in court saying:

Quote

"some dumb user deleted the email "accidentaly" "

Title: Re: Questions about Spam settings
Post by: janet on January 31, 2009, 03:03:55 AM

mercyh

Quote

The only problem I have ..... when outlook is first opened it will timeout and disconnect from the POP server....

Make the time out setting longer (in Outlook) to prevent this happening.