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Obsolete Releases => SME 7.x Contribs => Topic started by: fmilano on April 27, 2009, 08:45:37 PM

Title: check_goodrcptto relaying denied
Post by: fmilano on April 27, 2009, 08:45:37 PM: Hi,

(email addresses modified)

- SME User xxxx@3xgmm.com
- SME user using SME server as SMTP
- User client Outlook
- Recipient email address verified xxxx@dokom.net

Error when sending to a specific valid email address. Other addresses work fine.

Error returned to Outlook client via email:

From: System Administrator
Sent: Montag, 27. April 2009 10:24
To: 'xxxx@dokom.net'
Subject: Undeliverable:

Your message did not reach some or all of the intended recipients.

Subject:
Sent: 27.04.2009 10:24

The following recipient(s) could not be reached:

'xxxx@dokom.net' on 27.04.2009 10:24
550 relaying denied xxxx@dokom.net

Error in /var/log/qpsmtpd/current :

@4000000049f5eb32396a3824 18815 logging::logterse plugin: ` 209.82.79.44 Unknown KL010 <xxxx@3xgmm.com>check_goodrcptto 901 relaying denied xxxx@dokom.net msg denied before queued
@4000000049f5eb3239743e8c 18815 550 relaying denied xxxx@dokom.net

Thank You
Title: Re: check_goodrcptto relaying denied
Post by: cactus on April 28, 2009, 10:01:32 AM: Quote from: fmilano on April 27, 2009, 08:45:37 PM
Code: [Select]
Subject: Sent: 27.04.2009 10:24 The following recipient(s) could not be reached: 'xxxx@dokom.net' on 27.04.2009 10:24 550 relaying denied xxxx@dokom.net
To me it looks you are trying to send e-mail for a domain that is not configured on your SME Server. As a safety (anti-spam) measure SME Server is configured not to allow relaying as to prevent your machine from being used to send SPAM.
Title: Re: check_goodrcptto relaying denied
Post by: fmilano on April 28, 2009, 07:09:09 PM: Thank you for you quick reply.

The xxxx@3xgmm.com user and domain is configured on the SME server and has been used for 2 years. xxxx@3xgmm.com can send email to other email addresses without problem.

The xxxx@dokom.net is the user and domain that xxxx@3xgmm.com is trying to send email to via Outlook client.
Title: Re: check_goodrcptto relaying denied
Post by: fmilano on April 30, 2009, 08:47:23 PM: I believe I have solved the problem

It appears that the issue was with Outlook and authentication.

After clearing login information, closing outlook, logging off, logging back in and reconfiguring account login information in outlook.

The problem now appears to be resolved and emails are being delivered to addresses that previously were getting relayed denied.

The odd thing was that emails sent to users setup locally on the SME server domain (user@3xgmm.com) were being delivered, however external domains were randomly being denied.

If the outlook smtp login details were wrong then no emails should have been delivered at all, because smtp sme server should have rejected users connection ?

Users computer and SME server are NOT local or connected through local interface.

I will report back if the problem occurs again.
Title: Re: check_goodrcptto relaying denied
Post by: CharlieBrady on May 01, 2009, 03:09:31 PM: Quote from: fmilano on April 30, 2009, 08:47:23 PM
The odd thing was that emails sent to users setup locally on the SME server domain (user@3xgmm.com) were being delivered, however external domains were randomly being denied.

If the outlook smtp login details were wrong then no emails should have been delivered at all, because smtp sme server should have rejected users connection ?

No, that isn't true. Email for valid local recipients is accepted from anywhere, from anyone, without authentication. That's how email normally gets from place to place.