Koozali.org: home of the SME Server

Obsolete Releases => SME Server 7.x => Topic started by: mcoops on June 01, 2009, 02:44:24 PM

Title: Changed users password now they cant login
Post by: mcoops on June 01, 2009, 02:44:24 PM

Hi,
I have a strange problem.

I have changed 2 users passwords using the admin panel and now they cannot log in.
The admin pages showed password accepted but the client would not allow the login.
I have tried creating a new user and get the same problem. I have also tried to log in on another machine as we have roaming profiles configured but again will not accept the password.
I tried to put the original password in, this went through on the admin page as acceptable but the user still could not log in.

TIA Mark

Title: Re: Changed users password now they cant login
Post by: mmccarn on June 01, 2009, 04:25:20 PM

Is there anything interesting in /var/log/messages or /var/log/httpd/error_log or /var/log/httpd/admin_error_log?

Title: Re: Changed users password now they cant login
Post by: mcoops on June 01, 2009, 05:42:03 PM

The logs look OK. Messages log says Password changed.

Title: Re: Changed users password now they cant login
Post by: Jáder on June 02, 2009, 08:35:02 PM

Please verify the new passwords against other service, like webmail for example.

Other thoughts:
1) differente keyboard layout = simbols on wrong place
2) CAPS on/off when changing password

Title: Re: Changed users password now they cant login
Post by: mmccarn on June 03, 2009, 02:28:11 PM

Is your browser using a non-standard character set?

Title: Re: Changed users password now they cant login
Post by: mcoops on June 03, 2009, 09:01:24 PM

Sorted... For some reason the machine had no trust with the server so took off the domain and reconnected to the domain and all OK now.

Very strange it was only a password change and was logging in OK with admin user