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Contribs.org Forums => General Discussion => Topic started by: mazkot on July 27, 2009, 03:13:02 PM

Title: Server starting to keep on rebooting
Post by: mazkot on July 27, 2009, 03:13:02 PM
Hi got a server running for 3 years now.

Just this morning it started to keep on restarting every hour or so have to shut it down.

What logs should I check to find out what caused the restarting or the problem?

thanks
Title: Re: Server starting to keep on rebooting
Post by: Stefano on July 27, 2009, 03:48:16 PM
Hi

I'd start to check mb/cpu temperature.. and ram too..
is the server connected to an ups?

Ciao
Stefano
Title: Re: Server starting to keep on rebooting
Post by: mazkot on July 27, 2009, 03:57:04 PM
room is cold enough. so temp  is not a problem. it's connected to a ups. but lately we have some flactuations. maybe will run some memtest and cpu test.

what logs should i also check?
Title: Re: Server starting to keep on rebooting
Post by: StuC on July 27, 2009, 04:04:56 PM
I too would look at the CPU cooling issues first, may not be logs to see but the physical box is worth looking at.
I'd have the case apart and lift out any dust, re-seat the RAM, Video Card (if it has one) and pinch up the motherboard mounting screws, try it then if no change remove clean re-thermal paste and replace the CPU fan assembly.
Just because the room is cold the fan could still be running slow or full of dust.

Very long shot...
I had one Supermicro server motherboard that would seemingly random reboot until I found the mounting points had oxidised and the Mobo grounding was sensitive and bad, quick loosen and pinch up mountings got it stable again. I know that is a real long shot but someone has to benefit from the hours I spent tracking that down ;-)
Title: Re: Server starting to keep on rebooting
Post by: Stefano on July 27, 2009, 04:11:22 PM
room is cold enough. so temp  is not a problem. it's connected to a ups. but lately we have some flactuations.

you'd never be too sure.. :-)

random reboot is an hw issue..

anyway, I'd check /var/log/messages and dmesg first

Ciao
Stefano
Title: Re: Server starting to keep on rebooting
Post by: thomasch on July 28, 2009, 04:11:56 AM
Hi got a server running for 3 years now.

Just this morning it started to keep on restarting every hour or so have to shut it down.

What logs should I check to find out what caused the restarting or the problem?

thanks

It's a sign of faulty RAM.. if I were you I'll replace them first.
Title: Re: Server starting to keep on rebooting
Post by: janet on July 28, 2009, 04:34:01 AM
thomasch
Quote
It's a sign of faulty RAM.. if I were you I'll replace them first.

search here for memtest to give them a thorough workout.

More likely fix could be to remove the RAM chips and plug them in again (2 or 3 times). This will clean the contacts
Title: Re: Server starting to keep on rebooting
Post by: mazkot on July 28, 2009, 08:36:14 AM
Still in denial mode. Since have an identical machine started on the same day and same place bought. And is okay. It's hard to find a shop this day that would not give you a bad stock. can't say that the users of both machines have the same usage.

Thanks for the infos. Still a linux nood. to the important logs to check.
Title: Re: Server starting to keep on rebooting
Post by: CharlieBrady on July 28, 2009, 05:23:09 PM
Still in denial mode. Since have an identical machine started on the same day and same place bought.

It's not an identical machine, since it's not rebooting constantly.

Abandon your denial and test the memory already. Or don't ask for our advice if you are determined to ignore it. :-)

Quote
Still a linux nood. to the important logs to check.

I can't work out exactly what you are saying there, but clearly you are asking for logs.

There may be no relevant logs. Faulty hardware can cause an immediate reboot, without there being any logs produced. Even if there are logs produced, you cannot rely on them being stored to disk before the reboot.

Title: Re: Server starting to keep on rebooting
Post by: kruhm on August 02, 2009, 11:47:04 PM
I'll add to the crowd...

A random reboot is a hardware issue. Start checking the hardware (ram, MB, cpu, dust free thermals, ups, etc) & forget the logs.
Title: Re: Server starting to keep on rebooting
Post by: mazkot on August 03, 2009, 04:25:10 AM
thanks. Running memtest no problem found. Just did some cleaning and blower. Seems dirt just creep in after 6 months of cleaning it. Might change the yearly to every 6 months of cleaning. It's been running fine for 3 days.

hope the problem is not in hiatus and would return after a week or two.

btw what's a nice cpu test program.
Title: Re: Server starting to keep on rebooting
Post by: janet on August 03, 2009, 04:39:12 AM
mazkot

Quote
Running memtest no problem found.

FYI running a short memtest cycle does not really test the memory out. You need to run memtest overnight, say for at least 12 hours, in order to fully stress and test the memory.