Koozali.org: home of the SME Server
Obsolete Releases => SME Server 7.x => Topic started by: henry44 on September 04, 2009, 04:44:02 AM
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I spent about an hour searching the forums and obviously didn't use the correct search string. When I set up a new e-mail account using MS Outlook, SME returns a copy of each e-mail (every e-mail comes out as doubles). Old accounts do not do this.
What should I be looking as a cause?
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what protocol do you use?
POP3
POP3S
IMAP
IMAPS
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Sorry.....
It is a plain vanilla install of SME (no contribs) using pop3 e-mail protocol with Outlook as the reader.
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Does this happen also in horde or only when receiving mail in outlook ?
Are you pulling mail from the same account with to diffrent mail clients ?
And if yes to the above maybe "leave copy on the server" is checked on one of them ?
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Only in outlook. Single account in outlook. "Leave copy on server" was the first thing I checked for. In my wanderings through the forums, I was able to find that piece of info.
Thanks for the suggestion. Is there anymore info I could provide that would be useful?
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Can you check this using Horde (send a new mail to that account and only check in horde) ,
Maybe its a strange outlook issue...
another long shot in the dark , check the mail's "X-Copied-To" and the "Delivered-To" ...
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I am getting double e-mails in Horde as well (didn't think I was).
Here are the headers of the 2 e-mails
e-mail 1
Return-Path: <henry@mrlistersir.com>
Delivered-To: henry44@henry.alpinepump.com
Received: (qmail 4812 invoked by alias); 5 Sep 2009 03:51:58 -0000
Delivered-To: alias-localdelivery-henry44@alpinepump.com
Received: (qmail 4809 invoked by uid 453); 5 Sep 2009 03:51:58 -0000
X-Virus-Checked: Checked by ClamAV on alpinepump.com
X-Spam-Status: No, hits=0.0 required=5.0
tests=
X-Spam-Check-By: alpinepump.com
Received: from larry-server.mrlistersir.com (HELO mrlistersir.com) (207.55.114.23)
by alpinepump.com (qpsmtpd/0.40) with SMTP; Fri, 04 Sep 2009 20:51:54 -0700
Received: (qmail 11361 invoked by uid 453); 5 Sep 2009 03:51:53 -0000
X-Virus-Checked: Checked by ClamAV on mrlistersir.com
Received: from lenny.mrlistersir.com (HELO [127.0.0.1]) (192.168.1.249)
by mrlistersir.com (qpsmtpd/0.40) with ESMTP; Fri, 04 Sep 2009 20:51:52 -0700
Message-ID: <4AA1E059.1080300@mrlistersir.com>
Date: Fri, 04 Sep 2009 20:51:53 -0700
From: Henry Gillow-Wiles <henry@mrlistersir.com>
User-Agent: Thunderbird 2.0.0.23 (Windows/20090812)
MIME-Version: 1.0
To: henry44@alpinepump.com
Subject: test1
Content-Type: text/plain; charset=ISO-8859-1; format=flowed
Content-Transfer-Encoding: 7bit
e-mail 2
Return-Path: <henry@mrlistersir.com>
Delivered-To: henry44@henry.alpinepump.com
Received: (qmail 4812 invoked by alias); 5 Sep 2009 03:51:58 -0000
Delivered-To: alias-localdelivery-henry44@alpinepump.com
Received: (qmail 4809 invoked by uid 453); 5 Sep 2009 03:51:58 -0000
X-Virus-Checked: Checked by ClamAV on alpinepump.com
X-Spam-Status: No, hits=0.0 required=5.0
tests=
X-Spam-Check-By: alpinepump.com
Received: from larry-server.mrlistersir.com (HELO mrlistersir.com) (207.55.114.23)
by alpinepump.com (qpsmtpd/0.40) with SMTP; Fri, 04 Sep 2009 20:51:54 -0700
Received: (qmail 11361 invoked by uid 453); 5 Sep 2009 03:51:53 -0000
X-Virus-Checked: Checked by ClamAV on mrlistersir.com
Received: from lenny.mrlistersir.com (HELO [127.0.0.1]) (192.168.1.249)
by mrlistersir.com (qpsmtpd/0.40) with ESMTP; Fri, 04 Sep 2009 20:51:52 -0700
Message-ID: <4AA1E059.1080300@mrlistersir.com>
Date: Fri, 04 Sep 2009 20:51:53 -0700
From: Henry Gillow-Wiles <henry@mrlistersir.com>
User-Agent: Thunderbird 2.0.0.23 (Windows/20090812)
MIME-Version: 1.0
To: henry44@alpinepump.com
Subject: test1
Content-Type: text/plain; charset=ISO-8859-1; format=flowed
Content-Transfer-Encoding: 7bit
I can't see any differences in the message id's or other aspects of the e-mails.
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Any thoughts?
It doesn't seem to matter if I use outlook, thunderbird, pop3, imap, or the webmail interface. There still are double e-mails. I tried different workstations and different operating systems. Still double e-mails. I am stumped.
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I think you should open a bug report..
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I thought of that, but it is happening on only one of 3 sme installs of which I am care taking. All 3 are plain vanilla stock installs with no contribs.
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If something isn't working out of the box i think you should open a bug report
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If something isn't working out of the box i think you should open a bug report
you've stolen the words from my fingertips..
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OK, I'll do that.
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mm..strange..only time I have had this is..
1. The line speed so there was a time out issues, so mail was being delivered incorreclty, and ...
2. the sending server sent two emails...who is the mrlistersir.com server??, could they be sending you a copy of the mail?
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Shawn, please post all followup via the bug tracker. Thanks.
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I normally find duplicate emails in Outlook to be caused by a broken mail sorting rule..
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Finally, after lots of patience on the part the dev team (thanks a bunch) and some foolishness on my part, I found the solution. There had (unknown to me) been some contribs installed on the server in early version 6 and (also unknown to me) these were brought forward via the backup/restore tapes to land in the fresh install. There was a particular contrib that caused the problem. This was detailed and solved in bug #401 (from 2004).
Again, this was an odd problem that was particular to the set-up I am dealing with and I want to thank those that helped me solve the problem.
Henry