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Obsolete Releases => SME VoIP (Asterisk, SAIL etc) => Topic started by: charlien on May 24, 2010, 05:45:18 AM

Title: Greetings tab with Sail/Asterisk
Post by: charlien on May 24, 2010, 05:45:18 AM
I have a "Greetings" tab on my SME server but can't do anything with it. It has the heading "TDM/VoIP Softswitch - Greetings". Under that is a box that says "COMMIT" and under that are two boxes "Number" and "Description". Under that is another "COMMIT" box. Am I missing something? I can record a greeting by dialing *60*NNNN. Thanks for the help.
Title: Re: Greetings tab with Sail/Asterisk
Post by: gippsweb on May 24, 2010, 06:58:30 AM
The NNNN you use becomes the number of the greeting which will show on the greetings panel.

You can then add a description to the greeting so you know which is which.

You can add the files manually as well. See http://www.voip-info.org/wiki/view/Asterisk+sound+files for info on how to do that

Title: Re: Greetings tab with Sail/Asterisk
Post by: jester on May 24, 2010, 08:13:33 AM
SARK docs wiki (http://sarkpbx.com/twiki/bin/view/Main/DocChapter2511) and specific info on greetings (http://sarkpbx.com/twiki/bin/view/Main/DocChapter2511). Please do search.
Title: Re: Greetings tab with Sail/Asterisk
Post by: charlien on May 24, 2010, 01:37:20 PM
The NNNN you use becomes the number of the greeting which will show on the greetings panel.

You can then add a description to the greeting so you know which is which.

You can add the files manually as well. See http://www.voip-info.org/wiki/view/Asterisk+sound+files for info on how to do that

I did that several times. *60*3000 and *60*3001. Saved them. Went to greetings. Nothing.

I looked in ~/asterisk/sounds (both /var/lib and /usr/share) for anything that looked like "usergreetingnnnn" and found nothing. I assumed in my case I would see a file usergreeting3000 and usergreeting3001.
Title: Re: Greetings tab with Sail/Asterisk
Post by: jester on May 24, 2010, 04:01:43 PM
User greetings are stored in /var/lib/asterisk/sounds if i remember correctly. Just a few thoughts: does that dir have the correct premissions/owner set. Maybe the version of SAIL you're running has got a glitch... upgrade or report a bug if it's the latest version.
Title: Re: Greetings tab with Sail/Asterisk
Post by: charlien on May 24, 2010, 04:22:23 PM
User greetings are stored in /var/lib/asterisk/sounds if i remember correctly. Just a few thoughts: does that dir have the correct premissions/owner set. Maybe the version of SAIL you're running has got a glitch... upgrade or report a bug if it's the latest version.

I installed it from source yesterday so I don't think it is old. The permissions should be asterisk:asterisk correct?

I'm getting closer! I uninstalled sail-2.4.1-23 and installed 2.5.1-7 -> same problem. Uninstalled 2.5.1-7 and installed 2.4.1-12 -> works.
Title: Re: Greetings tab with Sail/Asterisk
Post by: SARK devs on May 30, 2010, 07:40:15 PM

fixed in 2.5.1.8

not fixed in 2.4 yet

Kind Regards

S