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Obsolete Releases => SME Server 7.x => Topic started by: jonroberts on June 21, 2010, 12:51:26 PM

Title: Create alias for mail@
Post by: jonroberts on June 21, 2010, 12:51:26 PM

I'm sure this must be documented somewhere, but can't see it (searching for "mail" tends to bring a lot of results!).

I've a customer you wants to use the email address mail@theirdomain.com as they have it printed on their letterheads etc. but I can't create "mail" as a pseudonym, group or user as I get the following error (or similar):

the group "mail" can't be created because there is already a system account of that name.

So I assume mail is a reserved account used by the SME server.  Is there a workaround so that I can also redirect email for mail@ to other local users.

Thanks

Jon

Title: Re: Create alias for mail@
Post by: jester on June 21, 2010, 02:04:12 PM

I can create a mail@mydomain.com pseudonym just fine, so i guess you actually have a user or group called mail as the message is trying to tell you.

Title: Re: Create alias for mail@
Post by: jonroberts on June 21, 2010, 03:10:24 PM

Thanks for the feedback.  I did try it on my own local server as well as on the client server before posting & both returned the same error.

If sme doesn't use the "mail" account for anything reserved, I could try deleting it - although I checked using db users show and there was no record of a mail account. It also doesn't appear in server manager as a User, Group or Pseudonym so I was reluctant to try deleting it until I understood why it was there.

I'll take another look (& maybe try yet another server to be safe!).

Title: Re: Create alias for mail@
Post by: cactus on June 21, 2010, 10:21:19 PM

My guess it is reserved by the hostname mail.domain.tld in your case, could that be true?

Did you make sure you entered both mail and the domain when creating this pseudonym? I get the same error when I create the pseudonym called "mail", but mail@domain1.tld and mail@domain2.tld do work OK.

Title: Re: Create alias for mail@
Post by: jonroberts on June 22, 2010, 10:11:30 AM

Cheers Cactus ...

I knew it had to be something simple I was missing.  Yes, by adding the domain to the pseudonym, it works fine.  This client have about 5 domain names, which is why I was just specifying it without (lazy me!) but all done now thanks.

Title: Re: Create alias for mail@
Post by: mmccarn on June 22, 2010, 06:03:18 PM

Here's an old post with way too much info about "system accounts":
http://forums.contribs.org/index.php/topic,32869.msg139410.html#msg139410