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Obsolete Releases => SME VoIP (Asterisk, SAIL etc) => Topic started by: Teviot on August 28, 2010, 08:26:01 PM
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Hi all
Have read the documentation on how to create and IVR http://sarkpbx.com/twiki/bin/view/Main/DocChapter151 (http://sarkpbx.com/twiki/bin/view/Main/DocChapter151)
I have created the greeting setting out the menu options and created the IVR to point in the right direction depending on which button is pressed.
But, I haven't had any luck getting it to go to the option selected. When a button is press it just repeats the menu greeting.
Have I missed something? Is there more detailed documentation that I can read? or can someone point me in the right direction and tell me what I have missed?
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Does you extension create the correct DTMF tones? Check the extension settings, specifically 'dtmfmode=....'
http://www.voip-info.org/wiki/view/Asterisk+sip+dtmfmode
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Does you extension create the correct DTMF tones? Check the extension settings, specifically 'dtmfmode=....'
http://www.voip-info.org/wiki/view/Asterisk+sip+dtmfmode
I am guesing you mean in the extension setup??
What would you suggest that I put as the "dtmfmode"??
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I am guesing you mean in the extension setup??
What would you suggest that I put as the "dtmfmode"??
It's ok ... I set the dtmfmode to AUTO and it worked.
I have one more question. How do I setup an option to goto another number elsewhere (i.e. A sibling PBX)?
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You can try to create a custom application which you can assign to a digit in the IVR
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You can try to create a custom application which you can assign to a digit in the IVR
I don't know anything about creating a custom application. Can you give me a sample of what I need to create and maybe even a link to a website or webpage that will give me information on how to create a custom application please.
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Create a custom app from the left sail menu, give it a sensible name.
Enter something like this (without the lines):
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exten => s,n,Dial(Local/12345@internal,22)
exten => s,n,Goto(s-${DIALSTATUS},1)
exten => s,n,Hangup()
exten => _s-.,1,Hangup()
exten => h,1,Hangup()
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This will dial 12345 according your dialplan rules, internal, if not present, using zap. Need to play with it, just a sample. The multiple hangups are to make sure the line hangs up under all conditions.