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Obsolete Releases => SME VoIP (Asterisk, SAIL etc) => Topic started by: glenm201 on September 01, 2010, 02:29:18 PM

Title: Stutter in IVR recordings: ramdisk not loading?
Post by: glenm201 on September 01, 2010, 02:29:18 PM
I am experiencing a stutter (or more precisely a non-real-time rendering) of the stored greetings/voice recordings in my sail 2.6.1.2 install on SME 8.0beta6. So sometimes a recording like "Hello and thank you for calling" if it stutters on the ell will come out like helllllllllllllllllllllo or if it stutters on he space between words it will just be stretched between words, like the voice in the box is unsure of itself (lol).

Does this have anything to do with the /etc/init.d/ramdisk not loading? I get a perl error when ramdisk tries to load (as the system is booting) relating to libresolv.so.2

error while loading shared libraries: libresolv.so.2 : cannot open shared object file: No such file or directory

although the file is clearly there and linked to libresolv2-5

-- glen

Title: Re: Stutter in IVR recordings: ramdisk not loading?
Post by: SARK devs on September 01, 2010, 11:45:30 PM
No it isn't related to ramdisk. 

Does it only happen on recordings?   
Do you get choppy sound on regular calls?
Do you have a telephony card installed?
If you do not have a telephony card, have you loaded ztdummy or dahdi_dummy?

Kind Regards

S
Title: Re: Stutter in IVR recordings: ramdisk not loading?
Post by: glenm201 on September 02, 2010, 03:23:15 AM
No it isn't related to ramdisk. 
Any idea why I get this .so file error and how to correct it? Honestly, I searched the web and see a lot of lost perl modules but no process I could decode.

Does it only happen on recordings?   
No it's really on greetings, like the preprogrammed messages or the greetings you record, or when you're listening to VM prompts by the system

Do you get choppy sound on regular calls?

No.
Do you have a telephony card installed?
No, actually -- just using SPA-3102 for now

If you do not have a telephony card, have you loaded ztdummy or dahdi_dummy?

Kind Regards

S

No, those are not on my system. I did some research, and both seem to cause problems on some systems. I wasn't aware I needed them (didn't see mention of it in the quick starts) - which one should I load do you think? Zaptel drivers seem kinda old. And I think I  need SME kernel source to build dahdi, right?


THANKS S!!!
Title: Re: Stutter in IVR recordings: ramdisk not loading?
Post by: SARK devs on September 02, 2010, 07:42:46 PM
I don't know why you get libresolv errors. 

greetings are recordings too.

If you don't have zaptel/dahdi then you have no timing source.  Asterisk needs a timing source to run IAX trunking and conference rooms (among other things) and to give clean audio playback of recorded sound.

Kind Regards

S
Title: Re: Stutter in IVR recordings: ramdisk not loading?
Post by: Stefano on September 02, 2010, 09:43:58 PM
error while loading shared libraries: libresolv.so.2 : cannot open shared object file: No such file or directory

please report it in bugzilla.. it's likey an upstream problem, but you should report it anyway

thank you
Title: Re: Stutter in IVR recordings: ramdisk not loading?
Post by: glenm201 on September 02, 2010, 09:52:46 PM
If you don't have zaptel/dahdi then you have no timing source.  Asterisk needs a timing source to run IAX trunking and conference rooms (among other things) and to give clean audio playback of recorded sound.

Well, when I do dahdi_test it looks like there's some timing getting in there, but it's not 100%:

Opened pseudo dahdi interface, measuring accuracy...
....
--- Results after 168 passes ---
Best: 99.999 -- Worst: 60.880 -- Average: 98.576130, Difference: 100.802913

So can anyone tell me how to get dahdi_dummy module into asterisk 1.4 on the SME kernel 2.6.18-194 (which is the beta6)? Do I need sources, or can someone just please upload the module?

--glen