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Obsolete Releases => SME Server 7.x => Topic started by: weblance on June 15, 2011, 03:49:33 PM

Title: Emails with attachements (10MB+) aren't delivered
Post by: weblance on June 15, 2011, 03:49:33 PM: Hi

I have a mail user on my server that is trying to send me (both on the same server) an email with an attached pdf file. This file is 11MB. But the problem is that I'm not receiving it. It's in his sent box, but I'm not getting it, and hothing shows up in the qmail log.

I'm receiving all his emails if he sends them without attachments.

Any idea?

/Carl
Title: Re: Emails with attachements (10MB+) aren't delivered
Post by: Stefano on June 15, 2011, 04:39:03 PM: Quote from: weblance on June 15, 2011, 03:49:33 PM
Any idea?

1) check the logs.. this is always the FIRST thing to do.. you are using SME, a linux distro.. in linux almost everything is logged..
2) read the FAQs: http://wiki.contribs.org/SME_Server:Documentation:FAQ#Set_max_email_size

HTH
Title: Re: Emails with attachements (10MB+) aren't delivered
Post by: cactus on June 15, 2011, 05:53:06 PM: IIRC the default limit is 10Mb for webmail and 15Mbytes for qmail.
Title: Re: Emails with attachements (10MB+) aren't delivered
Post by: weblance on June 16, 2011, 08:07:11 AM: I have checked the logs and nothing appears when the mail is sent.
Title: Re: Emails with attachements (10MB+) aren't delivered
Post by: Stefano on June 16, 2011, 09:46:22 AM: the problem is with incoming emails, not outgoing..
Title: Re: Emails with attachements (10MB+) aren't delivered
Post by: weblance on June 17, 2011, 09:09:45 AM: Quote from: Stefano on June 16, 2011, 09:46:22 AM
the problem is with incoming emails, not outgoing..

I think you are right. We are also experiencing problems when clients are sending emails with large attachments. What can I do to correct this issue?
Title: Re: Emails with attachements (10MB+) aren't delivered
Post by: Stefano on June 17, 2011, 09:44:49 AM: what about reading the FAQ page I told you above? :-)
Title: Re: Emails with attachements (10MB+) aren't delivered
Post by: weblance on June 18, 2011, 01:25:09 PM: Quote from: Stefano on June 17, 2011, 09:44:49 AM
what about reading the FAQ page I told you above? :-)

I have read it, set the limit to 50MB, but it doesn't make any difference.
Title: Re: Emails with attachements (10MB+) aren't delivered
Post by: Stefano on June 18, 2011, 02:34:42 PM: Quote from: weblance on June 18, 2011, 01:25:09 PM
set the limit to 50MB

how did you do it? please post the exact commands, thank you
Title: Re: Emails with attachements (10MB+) aren't delivered
Post by: weblance on June 18, 2011, 03:00:39 PM: I used:

config setprop qmail MaxMessageSize 50000000
config setprop clamav MaxFileSize 50M
config setprop qpsmtpd MaxScannerSize 50000000
Title: Re: Emails with attachements (10MB+) aren't delivered
Post by: Stefano on June 18, 2011, 03:04:43 PM: Quote from: weblance on June 18, 2011, 03:00:39 PM
I used:

config setprop qmail MaxMessageSize 50000000
config setprop clamav MaxFileSize 50M
config setprop qpsmtpd MaxScannerSize 50000000

no
Code: [Select]
signal-event email-update?
Title: Re: Emails with attachements (10MB+) aren't delivered
Post by: weblance on June 18, 2011, 05:03:17 PM: Yes I've also entered "signal-event email-update".