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Obsolete Releases => SME Server 8.x => Topic started by: larieu on October 27, 2011, 08:13:27 AM

Title: [solved] strange error in horde/thunderbird when try to delete one folder
Post by: larieu on October 27, 2011, 08:13:27 AM

sme 8

some accounts (only 3 discovered yet) have a strange behavior
when try to delete one folder (In thunderbird or horde) I get an error

this is how it looks in horde

Code: [Select]

The folder "balarie" was not deleted. This is what the server said: Internal error occurred. Refer to server log for more information. [2011-10-27 08:52:01]

but I am not able to find the appropriate log to see the error
nothing appear in /messages/ or /httpd or /imap or /imaps
can someone point me where to look after this error log?

this particular folder "balarie" was created specially to be deleted
I have tried as follows

create "balarie" folder into Thunderbird - right click on delete - it was moved into trash (OK)
right click on folder and delete - error occur

go into horde create another folder "balarie_new"
go to folders - and tried to delete this - error occur

this is not general to all users - other users can delete folders from thunderbird and horde

Title: Re: strange error in horde/thunderbird when try to delete one folder
Post by: CharlieBrady on October 27, 2011, 09:32:03 AM

I suspect you might have missed this when you posted your message:

Don't report problems here - Please report bugs and potential bugs in the bug tracker

Title: Re: strange error in horde/thunderbird when try to delete one folder
Post by: larieu on October 27, 2011, 09:34:35 AM

dear CharlieBrady I don't know if it is a bug
I just want to know where to look for one log
this is not a bug
to report a bug I'll need to put also the log
and I'm not able to find it

Title: Re: strange error in horde/thunderbird when try to delete one folder
Post by: cactus on October 28, 2011, 11:00:28 PM

Quote from: larieu on October 27, 2011, 09:34:35 AM

dear CharlieBrady I don't know if it is a bug
I just want to know where to look for one log
this is not a bug
to report a bug I'll need to put also the log
and I'm not able to find it

All problems that occur with core packages that are not normal should be considered a bug when a package is in beta status as SME Server 8 is and therefore should be reported as a bug. Please post back the reference to the bug you created for future readers.

Title: Re: strange error in horde/thunderbird when try to delete one folder
Post by: larieu on October 29, 2011, 10:12:18 AM

job done

http://bugs.contribs.org/show_bug.cgi?id=6773 (http://bugs.contribs.org/show_bug.cgi?id=6773)

my problem is that I don't know where to look for that specific log
can anyone suggest more options
I have tried with grep and time
it exist any other horde logs not in /var/log/ ?

Title: Re: [solved] strange error in horde/thunderbird when try to delete one folder
Post by: larieu on October 30, 2011, 06:17:46 PM

Charlie , Cactus
should I close that bug ticket?
or someone from the team is "charged" with this