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Obsolete Releases => SME Server 7.x => Topic started by: EScottH on January 13, 2012, 07:40:13 PM

Title: Problem accessing websites in frame
Post by: EScottH on January 13, 2012, 07:40:13 PM

Heyas all!

My wife needs to connect to her school portal to access her scheduling, etc... but we are getting an error 403 in the browser when she tries to connect to certain areas.  Here is the error:

This error (HTTP 403 Forbidden) means that Internet Explorer was able to connect to the website, but it does not have permission to view the webpage.

Now the top frame in the browser shows the proper information.  The frame below, though, comes up with the error.

We have tracked the problem down to the SME gateway.  If I remove it, she is able to connect.  Any ideas?

Scott

Title: Re: Problem accessing websites in frame
Post by: cactus on January 13, 2012, 10:31:25 PM

If it is eliminated by factoring out it might indeed be a issue with SME Server, please create a new issue in the bugracker so we can investigate. Please post back a reference to the bug you created for future readers.

Title: Re: Problem accessing websites in frame
Post by: EScottH on January 14, 2012, 02:20:41 AM

Chrome gives me a bit more information.  It looks like the issue is Port 4445 being blocked:

This webpage is not available
The webpage at https://oas1.scf.edu:4445/pls/PROD/gokcsso.p_call_banner_sserv?sess_token=XXXXXXXXXX==XXXXXXXXXXXXXXXXXXXX&url=https%3A%2F%2Foas1.scf.edu%3A4445%2Fpls%2FPROD%2Fbwskrsta.P_RegsStatusDisp might be temporarily down or it may have moved permanently to a new web address.

Error 111 (net::ERR_TUNNEL_CONNECTION_FAILED): Unknown error.

(NOTE: I obscured the token)

So, my questions is... how do I make sure port 4445 is open/available?  I haven't changed anything on the server in over a month and this error just cropped up in the last 4 days.

Thanks,

Scott

Title: Re: Problem accessing websites in frame
Post by: Jáder on January 14, 2012, 11:26:58 AM

Quote from: EScottH on January 13, 2012, 07:40:13 PM

We have tracked the problem down to the SME gateway.  If I remove it, she is able to connect.  Any ideas?

Try to disable HTTP proxy on SME server: Enter on Server-Manager, Security, Proxy Settings
If if works, search for "bypass proxy", configure a bypass for your wife site as indicated and turn proxy again.
 
Good luck.

Jáder

Title: Re: Problem accessing websites in frame
Post by: Stefano on January 14, 2012, 11:35:55 AM

Quote from: EScottH on January 14, 2012, 02:20:41 AM

Chrome gives me a bit more information.  It looks like the issue is Port 4445 being blocked:

This webpage is not available
The webpage at https://oas1.scf.edu:4445/pls/PROD/gokcsso.p_call_banner_sserv?sess_token=XXXXXXXXXX==XXXXXXXXXXXXXXXXXXXX&url=https%3A%2F%2Foas1.scf.edu%3A4445%2Fpls%2FPROD%2Fbwskrsta.P_RegsStatusDisp might be temporarily down or it may have moved permanently to a new web address.

Error 111 (net::ERR_TUNNEL_CONNECTION_FAILED): Unknown error.

(NOTE: I obscured the token)

So, my questions is... how do I make sure port 4445 is open/available?  I haven't changed anything on the server in over a month and this error just cropped up in the last 4 days.

Thanks,

Scott

since 4445 is not a standard https port, you have to
- login as root
- create a custom fragment for squid:

Code: [Select]

mkdir -p /etc/e-smith/templates-custom/etc/squid/squid.conf
echo "acl SSL_ports port 443 563" > /etc/e-smith/templates-custom/etc/squid/squid.conf/20ACL15SSL_ports
- call the rigth signal-event

Code: [Select]

signal-event proxy-update

it should work, let us know