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Contribs.org Forums => General Discussion => Topic started by: brianr on July 31, 2013, 02:07:43 PM

Title: Can't save outgoing email server settings in Office 365
Post by: brianr on July 31, 2013, 02:07:43 PM: A customer of mine, on SME 8 up to date, is finding that Windows 8 and Office 365 will not save the outgoing email details because when it runs an email "test" (which cannot be supressed?) the email send fails with "Email without date not accepted here", and it will not save the settings.

Anyone had this problem? and have any thoughts?
Title: Re: Can't save outgoing email server settings in Office 365
Post by: Stefano on July 31, 2013, 03:10:09 PM: first suggestion: get rid of that c**p ;-)

the serious one: read the FAQ ( http://wiki.contribs.org/SME_Server:Documentation:FAQ:Section04#Outlook_test_message_doesn.27t_come_through ) ;-)

HTH
Title: Re: Can't save outgoing email server settings in Office 365
Post by: brianr on July 31, 2013, 03:42:57 PM: Quote from: Stefano on July 31, 2013, 03:10:09 PM
first suggestion: get rid of that c**p ;-)

Agreed, i warned them before they started this exercise that Thundebird was far more likely to work.

Quote
the serious one: read the FAQ ( http://wiki.contribs.org/SME_Server:Documentation:FAQ:Section04#Outlook_test_message_doesn.27t_come_through ) ;-)

Yes already aware of that, up to now, Office 2003/7/10 etc allowed the test to be turned off, 365 seems to use the test "pass" to validate the parameters, and we can't find a way to supress it.

Is there any way to (temporarily) stop the SME testing for the date? :-x
Title: Re: Can't save outgoing email server settings in Office 365
Post by: Stefano on July 31, 2013, 04:14:57 PM: Quote from: brianr on July 31, 2013, 03:42:57 PM
Is there any way to (temporarily) stop the SME testing for the date? :-x

AFAIK, no.. it's an ON/OFF option
Title: Re: Can't save outgoing email server settings in Office 365
Post by: brianr on July 31, 2013, 04:16:42 PM: Quote from: Stefano on July 31, 2013, 04:14:57 PM
AFAIK, no.. it's an ON/OFF option

Does that mean I can turn it off for a period, then turn it on again later? - if so how. DB command?
Title: Re: Can't save outgoing email server settings in Office 365
Post by: Stefano on July 31, 2013, 04:17:22 PM: yes, of course..
Title: Re: Can't save outgoing email server settings in Office 365
Post by: brianr on July 31, 2013, 04:22:32 PM: Quote from: Stefano on July 31, 2013, 04:17:22 PM
yes, of course..

Can you provide the details, or point me to the docs for it?
Title: Re: Can't save outgoing email server settings in Office 365
Post by: Stefano on July 31, 2013, 04:29:41 PM: re-read the FAQ I linked above :-)

1) disable the date-header check
2) do whatever you have/want to do
3) re-enable the check undoing point 1
Title: Re: Can't save outgoing email server settings in Office 365
Post by: brianr on July 31, 2013, 04:31:42 PM: Quote from: Stefano on July 31, 2013, 04:29:41 PM
re-read the FAQ I linked above :-)

1) disable the date-header check
2) do whatever you have/want to do
3) re-enable the check undoing point 1

yes, sorry, only looked at the section you linked to. I'll do exactly what it suggests, Many thanks.