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Obsolete Releases => SME 8.x Contribs => Topic started by: Fumetto on November 24, 2013, 07:27:25 AM

Title: mailsorting - Account admin is not a user account
Post by: Fumetto on November 24, 2013, 07:27:25 AM

I don't know if it's a bug ...
I tried to install smeserver-mailsorting to "turn" the confirmation backup occurred email that receives admin to another mailbox (on same sme), but it does not work.
When I try to configure any rule on admin user comes back to me a mistake and on messages log read:

Code: [Select]

Nov 16 03:42:00 sme esmith::event[6709]: Processing event: mailsorting-conf admin
Nov 16 03:42:00 sme esmith::event[6709]: Running event handler: /etc/e-smith/events/mailsorting-conf/S20mailsorting-update-user
Nov 16 03:42:00 sme esmith::event[6709]: Account admin is not a user account; update mailsorting failed.Why mailsorting don't work as expected?
Is this "by design" or it's a bug?

Title: Re: mailsorting - Account admin is not a user account
Post by: idp_qbn on November 24, 2013, 09:00:29 PM

Did you try this through the SME server-manager web page?
Under Collaboration/Users, you can forward or copy mail to another account.
Works for me.

Cheers
Ian

Title: Re: mailsorting - Account admin is not a user account
Post by: Fumetto on November 25, 2013, 02:41:54 AM

Yes, it's works.

Actually I forward all admin mail at another account and then apply a mailsorting filter to forward ONLY backup report to another email.

But the question is why mailsorting don't work whit admin account?

Title: Re: mailsorting - Account admin is not a user account
Post by: stephdl on November 25, 2013, 03:01:16 PM

Quote from: Fumetto on November 25, 2013, 02:41:54 AM

But the question is why mailsorting don't work whit admin account?

Please raise a bug in bugzilla for investigations

Title: Re: mailsorting - Account admin is not a user account
Post by: Fumetto on November 27, 2013, 04:18:51 AM

I try replicate bug on test system and after raise a bug, ty.

Title: Re: mailsorting - Account admin is not a user account
Post by: janet on November 27, 2013, 06:55:12 AM

Fumetto

I wonder if it has anything to do with the admin mail folders being in a different location than other users ?
ie
/home/e-smith/Maildir
vs
/home/e-smith/files/users/username/Maildir

Title: Re: mailsorting - Account admin is not a user account
Post by: Fumetto on November 27, 2013, 08:17:37 AM

It may be the solution to the "bug" that I had.
In fact admin's maildir is not under /home/e-smith/files/users/admin/Maildir

Ok, this is the cause of the problem... :)

Many thanks

Title: Re: mailsorting - Account admin is not a user account
Post by: Fumetto on November 27, 2013, 01:23:37 PM

Bug open, pending developments...

http://bugs.contribs.org/show_bug.cgi?id=8023

Title: [SOLVED] mailsorting - Account admin is not a user account
Post by: Fumetto on December 04, 2013, 12:52:40 PM

Bug resolved, great job, many thanks to dev-team!!!

Now contrib works with admin account too.

 :D

I can't modify subject for add [SOLVED].